Merchant Card Customer Service Representative jobs in Toledo, OH
Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Recently Added Merchant Card Customer Service Representative jobs
Customer Service Representative
- S&G Stores
-
Napoleon, OH
FULL_TIME
-
Summary: Serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controlsResponsibilities:
- Provides customer service leadership and direction for entire store and team of employees working in the same location
- Ensures that employees follow all Company policies
- Promotes and maintains a clean and organized store appearance inside and out
- Fosters an environment focused on customer service and satisfaction
- Promotes staff retention by working to develop leaders, empower employees and encourage increased employee productivity
- Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
- Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
- Ensures the store maximizes sales and educates staff on selling initiatives
- Monitors store activities to ensure that transactions are taking place in the proper manner
- Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products
- Ensures that all necessary store reports and paperwork, including performance appraisals, are completed in a timely fashion
- High School Diploma or GED Experience Requirements:
- Previous supervisory experience preferred
- Retail experience a plus
- Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
- Good understanding of Company systems and technology
- Excellent communication skills and the ability to research and resolve issues
- Knowledge of retail business management practices
- Knowledge of all types of store transactions and related programs
- Knowledge of ways to handle customer and employee injuries, incidents and accidents Physical Job
Demands:- Ability to occasionally lift of objects up to 50 pounds
- Ability to frequently lift objects up to 10 pounds
- Ability to rarely perform repeated climbing and fine hand manipulations
- Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
- Ability to frequently perform repeated bending and reaching
- Ability to continuously perform repeated simple hand grasping
- Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
- Ability to stand for an entire shift if/as required Additional Requirements:
- Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
- Has necessary means to conduct area pricing surveys
5 Preferred Managerial Attributes:- Exhibits strong leadership qualities and a desire to succeed
- Serves as coach to employees by modeling appropriate workplace behavior
- Interacts positively with employees by seeking input and providing appropriate feedback
- Seeks opportunities for employees to develop skills
- Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce
- Understands, actively demonstrates and promotes the principles of the customer service initiatives
- Creates excitement around Company initiatives in order to drive sales goals
- Empowers employees to make non-personnel related decisions in absence of immediate Manager
- Fosters a work environment where good performance is recognized and rewarded
- 13 Days Ago
Customer Service Representative
- Welty Insurance Group
-
Fremont, OH
FULL_TIME
- Welty Insurance Group is a three generation family owned independent insurance agency with five locations in Fremont, Tiffin, Fostoria, Sandusky, and Carey, Ohio. We offer auto, home, business and lif...
- 13 Days Ago
Overnight Customer Service Representative
- Planet Fitness
-
Perrysburg, OH
FULL_TIME
- We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness: Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental an...
- 15 Days Ago
Customer Service Representative
- Savage McVicker Insurance Agency, Inc.
-
Maumee, OH
FULL_TIME
- Job Overview:We are seeking a customer-focused individual to join our team as a Customer Service Representative. Our agency prides itself on the attention, professionalism and knowledge that we provid...
- 16 Days Ago
Customer Service Representative/Receptionist
- Total Pet Care
-
Maumee, OH
FULL_TIME
- The Receptionist is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers tel...
- 17 Days Ago
Customer Service Representative
- Metamora State Bank
-
Metamora, OH
FULL_TIME
- SUMMARY To provide excellent customer service to current and potential customers by assessing needs, suggesting appropriate products and services, answering inquiries, and by processing transactions.P...
- 18 Days Ago
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0 Merchant Card Customer Service Representative jobs found in Toledo, OH area
Customer Service Representative
- Hall's Culligan Water
-
Fremont, OH
- Hall's Culligan in Fremont is currently seeking aCustomer Service Representative to join our office support team. We hav...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- First Federal Bank
-
Bowling Green, OH
- Position Title: Customer Service Representative Department: Retail Position Reports to: Client Service Manager Position ...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- Malibu Events Promotions
-
Holland, OH
- We are currently seeking a Customer Service Representative to join our team and provide exceptional service to our value...
- 4/20/2024 12:00:00 AM
Customer Service Representative
- Walman Company
-
Toledo, OH
- ** The Walman Optical Company** ** Customer Service Representative** Toledo, OH 43604 We are currently seeking a **Custo...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Roppe Corporation
-
Fostoria, OH
- ** Customer Service Representative** **Job Category****:** Other(SM/TCB/FOCUS/ETC) **Requisition Number****:** CUSTO0123...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- First Insurance Group
-
Toledo, OH
- ** Customer Service Representative** **Job Category****:** Premier Bank **Requisition Number****:** CUSTO02568 Showing 1...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Zatkoff Seals & Packings
-
Maumee, OH
- The Customer Service Representative will interact with and support the Company's customers and Technical Sales Represent...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Trillium Staffing
-
Maumee, OH
- Trillium is Now Hiring a Customer Service Representative in Maumee! This is a first shift position working Monday to Thu...
- 4/18/2024 12:00:00 AM
About Toledo, Ohio
Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio.
After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$32,386 to $43,480
Toledo, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago