Merchant Chargeback Analyst jobs in Atlanta, GA

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Job Description

ob Posting Description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the role:
As a Risk Analyst, you’ll work on the cutting edge of cybersecurity with the largest FinTech company in the world. While using your advanced technical skills to protect FIS from threats, you will partner with business leaders to identify risks, evaluate the effectiveness of controls, and promote continuous improvement.

About the team:

What you will be doing:
• Ensures strategic objectives of risk management program are met including execution of risk assessment activities, coordination of risk response and program testing and validation.
• Conduct an assigned number of account reviews daily, weekly and monthly meeting aggressive deadlines 
• Conduct in-depth analysis of credit risk associated with new and existing customers, assessing their creditworthiness, financial stability and exposure.  
• Documents risk analysis and controls and evaluates control design and continuous control improvement.
• Manages specific areas of exposure.
• Perform qualitative assessments to identify and mitigate credit and fraud risks

• Analyze customer data to calculate account risk and classify risk profiles

• Prior experience in payments industry (Acquirer/Processor/ISO/Payment Facilitator)  
• Critical thinking and problem solving; challenge the status quo thinking to generate new ideas; takes an open mid approach to situations
• Ability to manage multiple tasks simultaneously
• Excellent analytical skills with emphasis on investigation and research
• Excellent written and verbal communication skills with a customer service emphasis
• Strong organization and time management skills; ability to meet deadlines
• Ability to work independently with minimal supervision
• Open to learn and adapt to ongoing changes and new processes
• Ability to exercise sound decision judgement
• Experience in identifying fraudulent trends and mitigating credit and/or risk losses preferred
• Highly organized with the ability to prioritize workload and manage multiple responsibilities effectively without compromising 
  
  Added bonus if you have:
  Degree in a quantitative discipline (e.g. finance, accounting, or economics) preferred

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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