Merchant Chargeback Analyst jobs in Chillicothe, OH

Duties:

• Support Day Shift Production
• Plant System Support and Maintenance
• Provide Technical Support and Guidance to End Users
• Resolve Problem and Service Tickets
• Responsible for Technical Planning, Evaluation, Implementation, and Documentation
• Build and Deploy PCs and Related Hardware
• Patching Compliance.
• Install and Troubleshoot Software Package
• Perform PC Maintenance, Repair, and Upgrades
• Perform Project Related Task
• Perform other Duties as Assigned

Skills Required:

• 2-5 years of Relevant Experience.
• Must have a working knowledge and understanding of Windows networking and operating systems including web protocols, WINS, DNS, DHCP, TCP/IP, AD, and replication.
• Strong Analytical Skills.
• Excellent Communication Skills.
• Excellent Customer Service Skills and a Team Approach.
• Ability and willingness to work occasional off hours and weekends.
• Must be self-motivated and self-starter with the ability to lead others as well as work with minimal or no supervision; able to work with others in high pressure situations to solve problems.
• Working knowledge of PC and printer support.
• Must be familiar with Windows 10 & 11 operating systems.
• Ability to diagnose and replace PC components.
• Ability to diagnose common printer errors.
• Ability to prioritize tasks with strong organizational skills.
• Ability to lift 40 lbs.

Education/Training: Previous experience building and deploying PCs and hardware required. Bachelor’s degree in Information Technology or related field required; Microsoft and/or CompTIA Certifications preferred.