Merchant Chargeback Analyst jobs in Galveston, TX
Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Merchant Chargeback Analyst jobs
Assistant Manager (FT)
- NSM Merchant
-
Alvin, TX
FULL_TIME
-
SUMMARY
Assist the General Manager in managing all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensure compliance with all federal, state, and local laws and ethical business practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Provide quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook, and ULEARN.
- Actively recruit customer-focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and communicate action, up to and including termination. Ensure entire team is quality and customer-focused and build an atmosphere of teamwork, energy, and fun.
- Manage sales goals against budget and prior year by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
- Manage profit goals by managing against budget and prior year; ensure food, labor, and other controllable costs stay within budget, and correct deviations from budget by accurately utilizing the PROFIT System and other tools. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system and other tools to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly, ensure restaurant meets safety and security standards at all times.
POSITION QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
COMPETENCIES are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. - Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
- Customer Focused: Commits to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).
- Developing Others: Directs and motivates others; provides timely and specific feedback; changes coaching style to fit individual needs; assesses strengths and development needs of team members and provides opportunities for growth.
- Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
- Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
- Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
- Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions; contributes to the team’s efforts.
FUNCTIONAL SKILLS - Cash management skills
- Basic accounting including invoice reconciliation, debit and credit review
EDUCATION and/or EXPERIENCE - High School diploma or GED
- Successful and stable employment history with supervisory experience.
PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.
WORK ENVIRONMENT. While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
Additional Information - Must be 18 years of age or older
- Must have reliable transportation
- At time of hire, the expectation is that this team member will work more than 30 hours per week
- Must be able to work long hours, scheduled or unscheduled, which is likely to include nights, weekends, and as emergencies arise
- Ability to lead others with no supervision
- Ability to successfully perform the job duties of all positions in the restaurant, including delivery
- Must be 100% complete on all ULEARN modules including each LTO module
- Must be both ROC and AROC certified
- Must be able to train any team member on any and all positions in the restaurant
- Must be complete on any Market and/or municipality required certifications
- Work with phones, computers, fax machines and copiers
- Must have a valid U.S. driver’s license, acceptable motor vehicle record and criminal background check, proof of insurance and satisfactory vehicle
- Bilingual in certain markets
- 9 Days Ago
General Manager
- NSM Merchant
-
Alvin, TX
FULL_TIME
- Summary Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is ...
- 1 Month Ago
Delivery Driver (PT)
- NSM Merchant
-
Alvin, TX
FULL_TIME
- SUMMARY Checks all products for accuracy against quality standards and deliver products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by ...
- 1 Month Ago
Shift Leader
- NSM Merchant
-
Alvin, TX
FULL_TIME
- Summary Supervise shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other res...
- 1 Month Ago
Delivery Driver (FT)
- NSM Merchant
-
Alvin, TX
FULL_TIME
- SUMMARY Checks all products for accuracy against quality standards and delivers quality product to customers in a safe, courteous, and timely manner while working as part of a team. Supports the resta...
- 1 Month Ago
Applications Analyst
- City of Galveston
-
Galveston, TX
FULL_TIME
- Under limited supervision, provides information technology operations support within the City, including configuration, documentation, user training, reporting and technical support; performs other du...
- 20 Days Ago
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0 Merchant Chargeback Analyst jobs found in Galveston, TX area
Recruitment Consultant Financial Services
- MACKINNON & PARTNERS LLC
-
Seabrook, TX
- Job Description Job Description The Recruitment Consultant is responsible for identifying potential candidates for our c...
- 4/26/2024 12:00:00 AM
Financial Analyst II, ASG VIII (Onsite)
- UTMB Health
-
Galveston, TX
- Minimum Qualifications: Bachelor's Degree in Finance/Accounting or equivalent in related field and at least 2 years of r...
- 4/26/2024 12:00:00 AM
Assistant Branch Manager & Management Hire
- Under Armour
-
Santa Fe, TX
- Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
- 4/24/2024 12:00:00 AM
Assistant Branch Manager & Management Hire
- Under Armour
-
Seabrook, TX
- Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
- 4/24/2024 12:00:00 AM
Assistant Branch Manager & Management Hire
- Under Armour
-
La Porte, TX
- Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
- 4/24/2024 12:00:00 AM
Bailiff Deputy
- Galveston County, TX
-
Galveston, TX
- Salary: Depends on Qualifications Location : Galveston, TX Job Type: Full-Time Job Number: 00780 Department: SHERIFF'S D...
- 4/23/2024 12:00:00 AM
Solar Advisor
- Apricot Solar
-
Seabrook, TX
- At Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooft...
- 4/23/2024 12:00:00 AM
Solar Advisor
- Apricot Solar
-
Pasadena, TX
- At Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooft...
- 4/22/2024 12:00:00 AM
About Galveston, Texas
The city of Galveston is situated on Galveston Island, a barrier island off the Texas Gulf coast near the mainland coast. Made up of mostly sand-sized particles and smaller amounts of finer mud sediments and larger gravel-sized sediments, the island is unstable, affected by water and weather, and can shift its boundaries through erosion.
The city is about 45 miles (72 km) southeast of downtown Houston. The island is oriented generally northeast-southwest, with the Gulf of Mexico on the east and south, West Bay on the west, and Galveston Bay on the north. The island's main access point from the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$37,289 to $45,206
Galveston, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago