Merchant Chargeback Analyst jobs in Indianapolis, IN

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

Recently Added Merchant Chargeback Analyst jobs

C
Chargeback Analyst
  • City of Indianapolis and Marion County
  • City County Building, IN FULL_TIME
  • The purpose and mission of the Information Services Agency provides information technology services to the city and county. It helps each of the city and county agencies and departments achieve their mission through technology solutions. Information Services Agency aligns its objectives with the business of city and county partners to provide accessible and reliable services to local citizens, businesses, and visitors. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.  
     
    Job Summary
    This position is responsible for management and oversight of the ISA chargeback process and will partner closely with all City-County Departments, Offices, and Agencies. The incumbent is responsible for providing these services in a timely manner as established by policy and law.  This position works under general supervision conducting broad and complex assignments requiring comprehensive knowledge in a specialized area of the department. The incumbent will be responsible for informing new policies and procedures to provide continuous improvement to the chargeback process. This position reports to CFO.

    Equal Employment Opportunity
    The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
    • Manages and coordinates the entire chargeback process life cycle
    • Makes recommendation to the CFO regarding policies and standard operating procedures that inform change to make chargeback process more efficient
    • Acts as a liaison between ISA and agency partners to provide general information and/or direction on the chargeback process
    • Collects data from multiple technology platforms in order to build an accurate chargeback database
    • Updates, maintains, and monitors spreadsheets, databases, and invoices for discrepancies  
    • Prepares documentation for chargeback to present to agency partners (departments, offices, and agencies)  
    • Maintains the chargeback software, files, documentation, etc.  
    • Responds to and escalates chargeback questions and issues  
    • Notifies appropriate staff on chargeback problems and concerns  
    • Supports finance division staff on various projects
    • Supports front office operations, when necessary 
    • Must maintain confidentiality at all times 
    • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time
    Associate degree in Finance, Accounting, Business, or related subjects, or four (4) years' prior work-related (accounting or finance) experience is required. One (1) year of related experience maybe substituted for each year of formal education or a combination of training and experience to equal six (6) years. Basic bookkeeping, computer, and math skills are required. Knowledge of spreadsheet and specialized accounting software is required. Effective project management skills are required. Applicants must have the ability to assist customers in a professional and courteous manner, whether it's face-to-face, by email, or over the telephone. The position requires attention to detail and candidates must be able to type, create, and edit reports as needed, and communicate effectively, both orally and in writing. All activities must comply with state and federal law.
     
    Preferred Job Requirements and Qualifications
    Bachelor’s Degree in Accounting, Finance, Business or a related preferred. Experience with PeopleSoft is preferred. Four years of experience in any accounting or financial office is preferred. Information Technology experience specific to accounting, finance, or business is preferred.
  • 13 Days Ago
Apply this Job
V
National Sales Manager Credit Card Processing
  • Valor Merchant Services
  • Indianapolis, IN FULL_TIME
  • We need a Sales Manager who can manage our growing team of sales reps and help us make more money! You'll be in charge of streamlining the sales process, making sure that we're following protocol, and...
  • 1 Month Ago
Apply this Job
G
Assistant Salon Manager - Merchant Square
  • Great Clips
  • CARMEL, IN FULL_TIME
  • Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new op...
  • 1 Month Ago
Apply this Job
V
Program Analyst
  • Veterans Health Administration
  • Indianapolis, IN FULL_TIME
  • This position is a key member of the Business Intelligence and Analytics team responsible for the development, implementation, and support of business intelligence requirements. Position is located at...
  • 17 Days Ago
Apply this Job
C
Staff Analyst
  • CBIZ, Inc.
  • IN, IN FULL_TIME
  • Myers and Stauffer LC is a certified public accounting and health care reimbursement consulting firm, specializing in audit, accounting, data management and consulting services to government-sponsored...
  • 18 Days Ago
Apply this Job
E
Business Analyst
  • eimagine
  • INDIANAPOLIS, IN FULL_TIME
  • Description of Duties At eimagine, we know that your best work happens when you live your best life and share your unique talents, so we do everything we can to be intentional in a remote enabled envi...
  • 20 Days Ago
Apply this Job
View All Merchant Chargeback Analyst Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
Filter Jobs By Location
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Merchant Chargeback Analyst jobs found in Indianapolis, IN area

L
Billing & Dispute Analyst
  • LEDVANCE
  • Westfield, IN
  • With subsidiaries in more than 50 countries and business activities in over 150 countries, LEDVANCE is one of the world'...
  • 4/26/2024 12:00:00 AM
Apply this job
L
Due Diligence Manager
  • Lennar Homes
  • Indianapolis, IN
  • Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one...
  • 4/26/2024 12:00:00 AM
Apply this job
T
Director of Finance, NA Retail
  • Topcon
  • Indianapolis, IN
  • Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture ...
  • 4/26/2024 12:00:00 AM
Apply this job
L
Vice President of Land Acquisitions
  • Lennar Homes
  • Indianapolis, IN
  • Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one...
  • 4/24/2024 12:00:00 AM
Apply this job
E
Analytical Chemistry Research Advisor - Synthetic Molecule Design and Development (SMDD)
  • Eli Lilly and Company
  • Indianapolis, IN
  • At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare lea...
  • 4/22/2024 12:00:00 AM
Apply this job
E
Advisor - Formulation Research
  • Eli Lilly and Company
  • Indianapolis, IN
  • At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare lea...
  • 4/22/2024 12:00:00 AM
Apply this job
E
Regulatory Affairs Specialist - EPA
  • Elanco Animal Health Incorporated
  • Indianapolis, IN
  • At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation...
  • 4/22/2024 12:00:00 AM
Apply this job
D
Senior Financial Analyst, Technology Business Management - USA Remote
  • Danaher Corporation
  • Indianapolis, IN
  • At first glance, you'll see Danaher's scale. Our 80,000 associates work across the globe at more than 20 unique operatin...
  • 4/22/2024 12:00:00 AM
Apply this job
View All Merchant Chargeback Analyst Jobs

About Indianapolis, Indiana

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$36,355 to $44,074
Indianapolis, Indiana area prices
were up 1.3% from a year ago
View detail