Merchant Chargeback Analyst jobs in Kennewick, WA

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Merchant Services Specialist (Remote - WA, ID, OR, CA)
  • Banner Bank
  • Walla Walla, WA FULL_TIME
  • More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past five years.

    With more than $16 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

    As a Merchant Services Specialist you will be responsible for the day-to-day support of the Bank's Merchant Services business. The incumbent serves as a subject matter expert in Merchant Services. Provides support to branch personnel in their efforts to set up and maintain Merchant Services relationships with the Bank's business clients.
    In this role you will have the opportunity to:
    • Provide branch support -explain program details, provides technical assistance and answer questions regarding the merchant services program.
    • Perform maintenance on merchant services accounts. (examples: update contact information, close accounts, update and replace equipment).
    • Maintain Cash Advance Accounts. Reconcile the Cash Advance DDA account on an ongoing basis.
    • Provide Merchant Support - Responsible for escalated customer service opportunities from the global payments customer care center and merchant support generated by bankers. Monitors the Merchant Services phone queue and merchant services team inbox.
    • Responsible for retention activity including pricing adjustments and rate reviews. Assisting existing merchants who request new product functionality.
    • Maintain audit report per procedures. Generates and delivers weekly and monthly incentive and performance reports for various business units. Responsible for global payments data files and loading Banner portal reports. Prepares financial entries to allocate branch income. Manages refunds and other journal voucher activity.
    • Complete applications as needed for Merchant Services Consultants.
    • Monitor and act upon daily processor notes.
    Education & Certifications
    • H.S. Diploma: required (an equivalent combination of education and experience may be considered)
    • Bachelor's Degree: Business or Finance, a related field or equivalent combination of education and experience. preferred (an equivalent combination of education and experience may be considered)
    Experience
    • 2 years progressive experience merchant services support required
    Knowledge, Skills, & Abilities
    • Demonstrate ability to deliver professional, responsive customer service.
    • Knowledge of basic accounting principles.
    • Possess strong written and verbal communication, organization, and time management skills.
    • Ability to work independently and produce accurate work.
    • Proficient in MS Office products, including Word and Excel.
    Compensation & Benefits
    • Targeted starting compensation range is based on location and experience: $18.00 - $ hourly
    • Incentive and commission compensation may be awarded for eligible roles
    • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
    • Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
    • 401k (up to 4% match with immediate vesting)
    • Tuition reimbursement
    Please take time to review before applying.

    Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

    Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

     

  • 9 Days Ago

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Cattle Analyst
  • Beef Northwest Feeders LLC
  • North Powder, OR FULL_TIME
  • DescriptionBeef Northwest Feeders is a progressive family owned feedlot operation. We have 350 employees and 3 feed yards as well as 3 grow yards across the Pacific Northwest. We are committed to our ...
  • 3 Days Ago

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Pricing Analyst
  • CO-Energy
  • Pasco, WA FULL_TIME
  • CO-Energy is growing the team at our Pasco corporate office. We celebrate our 37th anniversary in 2024 and we continue to grow. We have an opening for a Pricing Analyst to work closely with our Sales ...
  • 3 Days Ago

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Budget Analyst
  • Boutique Recruiting
  • Pendleton, OR FULL_TIME
  • A post-secondary educational institution in Pendleton, OR is seeking an experienced Budget Analyst to join their team! They are looking for someone with at least 3 years of experience in accounting/fi...
  • 7 Days Ago

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BUDGET ANALYST
  • U.S. Army Corps of Engineers
  • Walla Walla, WA FULL_TIME
  • This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service. About the Pos...
  • 7 Days Ago

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Research Analyst
  • COMMUNITY FIRST BANK
  • Kennewick, WA OTHER
  • Job Details Job Location: Grandridge - Kennewick, WA Position Type: Full Time Education Level: 4 Year Degree Salary Range: $61,500.00 - $86,500.00 Salary Travel Percentage: Negligible Job Shift: Day J...
  • 1 Month Ago

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0 Merchant Chargeback Analyst jobs found in Kennewick, WA area

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Retail Solutions Advisor - Key Carrier
  • Office Depot
  • Kennewick, WA
  • Job Description At Office Depot and Office Max, the Solutions Advisor-Key Carrier is a full-time role, providing "total ...
  • 4/24/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • Richland, WA
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
  • 4/24/2024 12:00:00 AM

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Branch Manager (CDL A- Driver)
  • Linde Plc.
  • Richland, WA
  • Linde Gas & Equipment Inc. is seeking a Branch Manager (CDL A) to join our team located in Richland, WA. The Branch Mana...
  • 4/24/2024 12:00:00 AM

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Classification/Declassification Specialist - (3151)
  • Katmai Government Services
  • Richland, WA
  • Job Description Job Description JOB DESCRIPTION * SUMMARY Provide technical oversight for The Department of Energy (DOE)...
  • 4/23/2024 12:00:00 AM

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Risk Manager
  • Trios Health
  • Kennewick, WA
  • Risk Manager - Assesses, plans, implements, manages, and coordinates the risk management activities at Trios Health, whi...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
  • Department Of The Treasury
  • Richland, WA
  • Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Richland, WA
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 3/18/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Richland, WA
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 2/29/2024 12:00:00 AM

Kennewick (/ˈkɛnəwɪk/) is a city in Benton County in the southeastern part of the State of Washington, along the southwest bank of the Columbia River, just southeast of the confluence of the Columbia and Yakima rivers and across from the confluence of the Columbia and the Snake River. It is the most populous of the three cities collectively referred to as the Tri-Cities (the others being Pasco across the Columbia and Richland across the Yakima). The population was 73,917 at the 2010 census. July 1, 2017 estimates from the Census Bureau put the city's population at 81,607. The nearest commercia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$39,606 to $48,015
Kennewick, Washington area prices
were up 2.9% from a year ago