Merchant Chargeback Analyst jobs in Milwaukee, WI

Our purpose as a company is to inspire and empower families to lead fulfilled lives–to let our customers know that the things that make their lives better are within their reach. That goes for our associates too. We want you to grow professionally and personally, so we offer empowerment and potential in an environment that makes you feel at home. We’re down to earth, but we’re up for the challenge. We’re friendly, but we’re focused. We work hard, but we have fun. Experience life at Kohl’s.

At Kohl’s, we are customer-obsessed, constantly looking to add value to their experiences and keeping them at the center of every decision we make. As an Associate Merchant you will own product strategy and buying decisions, ensuring we have the best product mix for both in stores and online. 

What you’ll own

As an Associate Merchant you will be product-obsessed and create and drive a customer-focused merchandising vision and business strategy to meet sub-category goals. You will set overarching category assortment vision into business strategy by incorporating customer insights, competition, category trends, and hindsights. These insights will help you to drive innovation and make bold trade offs to maximize sub-category and brand. 

How you’ll work

While you’ll have direct ownership of product strategy and buying decisions, this role is highly collaborative. You’ll partner with teams such as planning, store experience, strategic pricing, and design and own vendor and brand relationships.

You’ll also have the opportunity to coach others in more junior roles, such as guiding the Assistant Merchant in the execution and in season management of pricing, as well as the product selection strategy and process for Marketing.

Who you are

You have a minimum of 3 years of experience. Additionally, some capabilities that contribute to your success in this role:

• Product Expert...This role requires a strong product acumen and strategic mindset focused on curating relevant assortments and product stories

• Customer Obsessed....You lead with a customer first mentality, and keep the customer top of mind in all the decisions you make

• Curious, strategic thinker & creative problem solver....You’ll be faced with challenges outside of your control and you’ll need to seek out innovative solutions and make strategic decisions to move the business forward

• Effective communicator....The buying offices are highly collaborative, you’ll need to keep great lines of communication while working with management, cross functional partners, and vendors to reach your goals

How you’ll grow

At Kohl’s, we want you to excel, professionally and personally. We’ll help prepare you for your career journey one step at a time, always looking forward. During your time as an Associate Merchant, you’ll continuously build upon your knowledge, skills, and breadth of responsibilities. Your success is our success.

What we offer

Kohl’s associates receive great perks, such as:

• State-of-the-art Wellness Center (Gym and Medical Center steps from our corporate office)

• Onsite Restaurant, Coffee Shop and Pub operated by Bartolotta’s 

• Competitive healthcare benefits including Medical, Dental, Vision Insurance (and more!)

• Financial benefits including an annual incentive program and 401k with Company Match

• Generous Paid Time Off, Paid Holidays, and Vacation Buy

• 15% associate discount, with pop ups to 35% - no exclusions (includes Sephora!)