Merchant Chargeback Analyst jobs in South Bend, IN

Are you an Insurance Claims Analyst looking to join a growing team in Mishawaka, IN?

This role will serve as a liaison between clients, adjusters, service providers, and other parties who may be involved in a claim or an incident related to it.

The role will include but not be limited to the following :

• Reports to the Agency President on workflow issues and the handling of assigned claims inventory.
• Understand Claims Handling guidelines and Workflows.
• Ability to train in EPIC, including document uploads and complete tasks.
• Ability to analyze insurance policies for coverage eligibility.
• Reporting claims to assigned Carrier under appropriate lines of coverage.
• Communicating with clients by phone; returning voice messages.
• Emailing clients with timely responses.
• Emailing Carriers for Follow up and Claims Status.
• Processing incoming electronic and physical mail with appropriate filing and follow up.
• Serving as a liaison between clients, carriers, adjusters, vendors, and contractors.
• Communicating claims status with agency producers.
• Conduct claim reviews as directed by the agency president.
• This will include claim presentations and reviews in the field with customers when required.
• Takes ownership of assigned work process and provides excellent customer service.
• Performs all other related duties as assigned.
• Must maintain a license in good standing with the IN Department of Insurance.
• Responsible for the completion of all compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and comply with the requirements.

EXPERIENCE / SKILLS

• Three (3) - five (5) years' insurance claims adjusting / handling experience preferred.
• Knowledge of property & casualty insurance claims processing.
• Good customer service skills.
• Good PC skills proficiency in Microsoft Word and Excel essential.
• Good communication and organizational skills.
• Ability to meet specific deadlines.
• Ability to handle multiple tasks in a fast-paced environment.

EDUCATION

• Bachelor's Degree preferred.
• Property & Casualty Insurance license required.

Great Pay and Benefits!

49k-70k based on experience

Headquartered in North Central Indiana and founded in 2009, TalentSource is a sole source recruiting firm offering an awesome team of subject matter experts in talent acquisition! We are recruiting generalists and provide professional job placement in a wide range of disciplines and industries, including temporary and perm placement, payroll, and specialty staffing solutions to a wide variety of top notch clients! TalentSource is committed to establishing a long-term relationship with both their clients and candidates.

They achieve their mission of providing superior customer service through customized talent solutions, with an emphasis on quality and continuous improvement.

To learn more about TalentSource please visit us at www.talentsourcestaffing.com! TalentSource is an Equal Opportunity Recruiting Firm.

Last updated : 2024-04-06