Merchant Chargeback Analyst jobs in Trenton, NJ

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Vice President, Merchant Import Operations
  • Burlington
  • Burlington, NJ FULL_TIME
  • **LOCATION** 2006 Route 130 North Burlington NJ US 08016 **Overview** **Position Summary:** The **VP, Merchant Import Operations (MIO)** is an innovative leader, responsible for driving the accelerated expansion of the Direct Imports area to support the Company growth strategy with sustainable speed and agility. This strategic role involves establishing the product development/sourcing and quality testing areas within the team, as well as monitoring the forecasting and operational support teams for Direct Imports. This individual is forward thinking, able to define realistic organizational needs, long-term production and sourcing strategy, as well as project execution. The VP MIO will drive the strategic planning for future years in partnership with the Merchant, Supply Chain, and Finance Leadership, and is responsible for risk mitigation in the product development area through vendor and geographic diversification, as well as monitoring process and improving costing through the production choices. **Major Duties & Responsibilities:** Collaborate with cross functional partners to optimize the end-to-end import order process. The role is highly visible, with regular interaction with Merchandising, Planning and Supply Chain leadership and requires influential communication skills to gain support and drive action while overcoming resistance with fact-based data. Develop and oversee team and process for ensuring Product Quality standards and evaluation including guiding the quality approval process with the testing lab for sample submits against established standards. Coordinate with the legal team to review all samples received from vendors for compliance to standards. The ideal candidate will possess experience executing multi-year operational goals, incorporating knowledge of production trade regulations, testing protocol, product integrity, production cycle timeline, fabric and garment construction, overseeing expense. The VP Merchant Import Operations will lead the establishment of Product Development and Sourcing team to drive product development from conception to final execution to support Merchant Rack Vision. Develop and lead relationships with key factories as well as related operations for Import area. Ensure product quality delivers expected customer value. Identify opportunities to enhance product value proposition and leverage expansion opportunities. The VP Merchant Import Operations delivers results, demonstrates urgency, and independently resolves obstacles. Identifies and prioritizes the most critical areas to drive impactful results. Communicates expectations and requirements well with both the business and technology teams to develop appropriate solutions. Proactively solves problems and effectively manages multiple competing priorities for self and team. Conducts research and analysis for identifying, evaluating, and driving strategic opportunities. Ensures processes are developed and executed in accordance with time and action deadlines. Develops, implements, and drives improvement to key performance indicators and metrics. Delivers cost productivity while improving service levels and overall performance. Collaborates and drives initiatives and strategies by providing technical expertise to support future business needs. Identifies opportunities to accelerate import expansion and to identify causes of obstacles and implement robust plans to address while collaborating with business partners. **Operations & Forecasting** Lead group to identify ongoing cross functional process improvement opportunities with regard to the import order process to systemically reduce merchant time utilization away from operational and administrative responsibilities in the DI Process Direct process to identify opportunities to streamline the import order process, ELC calculation including duty, commissions, freight and other load factors Partner with Import Department, Compliance and Transportation Partner with Merch Process team to develop and adjust training on Direct Import merchant processes, considerations, and other requirements Refine forecasting process in partnership with International Transportation and Finance **Product Quality** Define and maintain stringent quality standards for all select import products categories. Oversee the quality control process, including inspections, testing, and audits of suppliers. Implement continuous improvement initiatives to enhance product quality **Product Development** Develop and manage the product development roadmap. Identify, establish and maintain relationships with international suppliers to ensure cost effective, high quality/ value products to augment the assortment and support merchant rack vision Negotiate favorable terms and pricing; ensure compliance with relevant industry regulations, safety standards, and ethical practices **Leadership** Establish high performance standards, measure and manage performance to achieve those standards, with a high focus on coaching and development Establish an environment that empowers associates and drives their engagement in their own work and the goals of the team Responsible for maintaining high morale and driving productivity and accuracy, providing coaching in the moment throughout the day and regular feedback. Identify talent, create and deliver a high quality on-boarding experience Identify training gaps and development needs for the team and individual associates and work to develop and deliver appropriate training Hire, train, and develop team to efficiently meet the needs of the business Provide guidance and mentoring to staff to support professional growth **Collaborative Relationships** Develop and maintain effective working relationship amongst members of cross-functional teams (Merchants, Supply Chain, IT, etc.) Demonstrate and utilize strong communication skills in interactions with internal and external business partners creating a customer centric environment Serve as the first point of contact for the Merchant community on order execution processes Develop standards for appropriate and accurate response to issues and inquiries surfaced by merchants, vendors and Merchandising Operations business partners Adeptly balance total Company, division, and individual goals when making decisions Foster an environment based on Burlington’s core values **Education and Qualifications:** **Education:** Bachelor’s Degree **Experience:** 10 years of operations management experience 15 years of experience leading teams of 10 or more 5 years of merchandising Import experience required **Skills and Abilities:** Strong analytical skills with bias towards fact-based problem solving, framing and decision making Positive leadership and team building skills including coaching, training and collaboration Outstanding communication skills (written and verbal) with the ability to present and support a point of view to senior leadership Strong ability to manage through conflict and problem resolution Strong fact-based and intuitive decision-making skills Excellent organization skills and detail-orientation with the ability to multi-task prioritize and manage time Strong computer skills including Microsoft Office and Excel Strong ability to adapt quickly in a fast-paced environment with multiple priorities Growth mindset Proven leadership experience in direct imports, product quality, and product development Strong knowledge of international sourcing, supply chain management, and import/export regulations Extensive experience in developing global sourcing strategy with diversified country matrix, and risk profile analysis _Come join our team. You’re going to like it here!_ You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. \#LI-AP1 **Posting Number** _2023-210718_ **Location** _US-NJ-Burlington_ **_Address_** _2006 Route 130 North_ **_Zip Code_** _08016_ **Workplace Type** _Hybrid_ **Position Type** _Regular Full-Time_ **Career Site Category** _Corporate_ **Position Category** _Planning and Allocation_ **Evergreen** _Yes_
  • 7 Days Ago

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Assistant Store Manager - Merchant Square, Riverdale, GA
  • DTLR Inc
  • Juliustown, NJ FULL_TIME
  • Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our succe...
  • Just Posted

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Sales Associate (Part-Time) - Merchant Square, Riverdale, GA
  • DTLR Inc
  • Juliustown, NJ PART_TIME
  • Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our succe...
  • Just Posted

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Business Analyst / Senior Analyst
  • Dr. Reddy's Laboratories, Inc.
  • Princeton, NJ FULL_TIME
  • Description Position at Dr. Reddy's Laboratories Inc At Dr. Reddy's "Good Health Can't Wait" By joining Dr. Reddy’s, you will contribute to making the breakthroughs of tomorrow a reality today! From m...
  • 1 Month Ago

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Business Analyst
  • Advocate Aurora Health
  • Princeton, NJ FULL_TIME
  • Role: Senior IT Business Systems Analyst Location: Princeton, NJ; SF Bay Area, CA; San Diego, CA; Cambridge, MASummary: Bristol-Myers Squibb is seeking a Sr. IT Business Systems Analyst to drive a dig...
  • 9 Days Ago

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Billing Analyst
  • GenesisClientCareerSite
  • Hamilton, NJ FULL_TIME
  • Job Summary: Medical Diagnostic Laboratories LLC (MDL) is a member of the Genesis Global Group (GGG). GGG is a consortium of entities and institutes, in the fields of molecular biology, medicinal chem...
  • 9 Days Ago

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0 Merchant Chargeback Analyst jobs found in Trenton, NJ area

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Finance Coordinator
  • CBRE
  • Trenton, NJ
  • Finance Coordinator Job ID 154547 Posted 11-Mar-2024 Service line GWS Segment Role type Full-time Areas of Interest Acco...
  • 3/19/2024 12:00:00 AM

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Assistant Branch Manager & Management Hire
  • Under Armour
  • Morrisville, PA
  • Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
  • 3/19/2024 12:00:00 AM

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Internal Revenue Agent / Senior Revenue Agent (Examiner)-12 Month Roster AMENDED
  • Department Of The Treasury
  • Trenton, NJ
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? A description of the business units can be found at: https...
  • 3/19/2024 12:00:00 AM

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Assistant Branch Manager & Management Hire
  • Under Armour
  • Levittown, PA
  • Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
  • 3/17/2024 12:00:00 AM

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Public Safety Prevention Fraud Analyst
  • Six Flags Great Adventure
  • Jackson, NJ
  • The Public Safety Team is seeking a Prevention Fraud Analyst! You will be responsible for researching, investigating, an...
  • 3/16/2024 12:00:00 AM

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Outbound Planning Manager
  • L'Occitane En Provence
  • Dayton, NJ
  • JOB SUMMARY: As the Outbound Planning Manager, your multifaceted responsibilities revolve around optimizing operational ...
  • 3/16/2024 12:00:00 AM

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Business Architect, Government Pricing
  • IntegriChain
  • Philadelphia, PA
  • Company Description IntegriChain is the data and application backbone for market access departments of Life Sciences man...
  • 3/16/2024 12:00:00 AM

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Vendor Operations Analyst
  • Burlington Stores
  • Burlington, NJ
  • If you want an exciting job with one of the largest off-price retailers in the nation, join Burlington Stores, Inc. team...
  • 3/15/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%). Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission. Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$40,663 to $49,307
Trenton, New Jersey area prices
were up 1.5% from a year ago