Merchant Chargeback Analyst jobs in Worcester, MA

JOB TITLE : Communications Specialist

JOB LOCATION : Remote

WAGE RANGE* : $30-35 / hr. W2

JOB NUMBER : 24-00803

REQUIRED EXPERIENCE : 5 years

JOB DESCRIPTION

Rhode Island Department of Health - Division of Environmental Health : Communications Specialist

Summary :

The Rhode Island Department of Health (RIDOH) has retained Knowledge Services to provide a Communications Specialist to support the Division of Environmental Health and its Communications Manager in implementing communications and marketing strategies.

Duties include :

• Work with public health colleagues (e.g., RIDOH's Center for Healthy Homes and Environment, Center for Food Protection, and Center for Drinking Water Quality) to plan, research, develop, implement, and evaluate communications projects for environmental health
• Partner with subject matter experts, external vendors, and / or academic partners to conduct qualitative / quantitative data collection to inform communications
• Develop, review, and tailor public health messages and materials for targeted audiences, including applying best practices to reach people with different levels of health literacy, digital literacy, and science literacy
• Coordinate design and production of environmental health communication materials, working with subject-matter experts, internal graphic design and production team members, and external vendors
• Develop, implement, and evaluate environmental health communication projects and campaigns, including but not limited to lead poisoning prevention and heat-related illness
• Lead the development of paid and organic social / digital media activities
• Manage a marketing or communications vendor that is developing and implementing a campaign
• Provide strategic guidance and communications feedback to public health colleagues, as needed
• Ensure that messages and materials adhere to agency communications policies and standards for branding, graphics, style, Culturally and Linguistically Appropriate Services (CLAS) Standards, and accessibility
• Attend and provide support for community-based meetings and events
• Complete related duties as assigned

Knowledge, Skills, and Abilities :

• A thorough knowledge of health communications, social marketing, health literacy, design, and public relations principles, practices, and techniques
• Excellent writing and editing skills, including writing in plain language
• Strong verbal communication skills
• Knowledge of the principles, practices, and techniques of public health and health equity
• A thorough knowledge of social media principles, practices, and techniques, and the ability to apply such knowledge to write effective social media content and assist with monitoring agency social media accounts
• A thorough understanding of writing for websites and website development
• The ability to research, develop, implement, and evaluate evidence-based public health communication and / or social marketing campaigns
• Ability to work independently to manage multiple projects and deadlines, with attention to detail
• Strong organizational skills
• The ability to work across interdisciplinary teams and establish and maintain effective working relationships with superiors, associates, public groups, private and public agencies, and community partners and members from diverse backgrounds
• Proficiency using Microsoft Office products
• Related capacities and abilities

Education and Experience :

• Education : Master's Degree in public health, communications / public relations, marketing, one of the social sciences, or related field
• Experience : Minimum of 5 years of employment in a position involving program / campaign development in the field of public health, communications, or a related field.
• Experience leading the development and implementation of marketing, social media, or communications campaigns
• Experience writing and developing communications materials, presentations, social / digital media, and written reports tailored to specific and non-technical audiences
• Or any combination of education and experience that shall be substantially equivalent to the above education and experience

• While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to : job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.
• Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life / short term disability / whole life / term life / accident and critical illness coverage;

employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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Last updated : 2024-04-23