Methods/Procedures Analyst jobs in Bangor, ME

Northern Light Eastern Maine Medical Center

Department: Facilities Management

Position is located: Northern Light Eastern Maine Medical Center

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 7:00 AM to 3:30 PM

Summary :

The Facilities Analyst develops and maintains databases related to facilities operational support including facilities inventory, facility condition assessment, building systems life cycle costs, scheduled and planned maintenance, one-line drawings, purchasing supplies, life safety compliance scheduling, creating procedures, and miscellaneous work. Reviews and interprets reports and data. This position assumes responsibility and accountability for insuring that the core business functions of the entire division of facilities are intact and with a high degree of customer satisfaction.

Responsibilities :

• Administrator for Northern Light Eastern Maine Medical Center Facilities Management Software.
• Reviews paperwork, files, or reports of various departments, vendors, and other staff to ensure integrity of data and adherence to organizational, governmental, and Joint Commission standards.
• Creates and maintains equipment procedures and Lockout Tag Out.
• Schedules and works with vendors.
• Researches, identifies, and/or purchases items pertinent to the position.
• Ensures that maintenance is being completed IAW Joint Commission and CMS standards.
• Maintains one line utility drawings and tech manual.
• Provides supervisor and shift coverage as needed.
• Drafting, refining, implementing, and tracking systems KPI goals in TMS.
• Performs other duties as assigned or required.
• Assists with staff education and training as appropriate.
• Demonstrates and applies understanding of equipment's usage and maintenance relative to job function.
• Coordinates, drives, and tracks key projects as assigned.
• Performs general office tasks associated with the operations of department and/or organization.
• Actively works to identify, mitigate, and prevent risks.
• Manages assets, which may include asset tagging and documentation in TMS.
• Creates and disseminates reports to appropriate personnel.
• Performs routine inspection, repair, and maintenance to ensure the effective and efficient operation of equipment and facilities.
• Administrating scheduling, procedures, training staff and verifying compliance and documentation.
• Maintaining Tech book with one lines and procedures.
• Working with and scheduling vendors.
• Maintaining lock-out program devices, procedures, and compliance.
• Assisting staff with various projects by helping with technical, vendor, and parts support.
• Assists Facilities Supervisor for Maintenance Techs with scheduling and training staff.
• Other Duties

Other Information :

• Must have experience with facility maintenance software.

Competencies and Skills

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
• Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day-to-day operations to longer-term objectives, shifts in the industry, and system goals.
• Applies Business Acumen: Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Develops Self and Others: Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
• Experience supporting hardware including computers, laptops, network devices and telephones.
• Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
• Human Capital, Supply Chain and Financial Software.
• Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
• Word processing, spreadsheets, data entry, database experience and other computer related skills.
• Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
• MS Teams
• Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
• Public Speaking
• Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability.
• Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.
• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
• Troubleshooting
• Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

Education

• Required associate degree* Bachelor's degree Preferred. * Eight years of experience with facility maintenance software and a State of Maine license in one of the following Master Plumber, Master Electrician, Master Oil Burnerman, or Fire Sprinkler Inspector.

Required Experience

• 8 year/years of Technical Experience

Working Conditions

• Potential exposure to diseases or infections.
• Potential exposure to hazardous materials.
• Potential exposure to noise levels being uncomfortable.
• Potential exposure to noxious odors.
• Potential exposure to very hot or cold temperatures.
• Work with computers, typing, reading or writing.
• Extend body and limbs to reach items.
• Prolonged periods of kneeling.
• Prolonged periods of sitting.
• Lifting, moving and loading 20 to 30 pounds.