Mortgage Collection Manager manages a team of collectors and supervisors who limit collection portfolio losses and delinquencies. Trains and staffs collection associate team. Being a Mortgage Collection Manager evaluates delinquent loans and determines foreclosure status. May assist in developing strategies to limit foreclosures, repossessions, etc. Requires a bachelor's degree. Additionally, Mortgage Collection Manager typically reports to a director. The Mortgage Collection Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Collection Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
At First Colony Mortgage, we want to be different. Yes, we want to do many loans and help make the mortgage process simple and easy, but there is more than that. We are not just boring paper-pushers. We put focus on our relationships, both with our customers and real estate professionals. We want to make getting a mortgage a good time, believe it or not. Our focus is on the individual and how we can best help their situation, with home financing that makes sense for them. The same is true for our employees, they are our family. We want everyone that works here to feel important and appreciated no matter the position. There is a reason we are #1 in our markets; it is our mortgage professionals.
HOURS: Monday - Friday, No Nights, No Weekends. Office Hours 8:30 am - 5:00 pm
OVERVIEW
Works with loan officers, borrowers, and third-party providers to obtain documentation to submit a thorough, accurate, loan package to the Senior Processor. The position is responsible to provide general office support with a variety of clerical activities and related task for our Logan branch.
RESPONSIBILITIES
· Manage a timeline on all assigned files, ensuring timely receipt of all required documents, following up with appropriate parties.
· Order and review all third-party documentation, including credit checks, title reports, appraisals, tax transcripts, verification of employments.
· Updates and verifies accuracy of data inputted into system.
· Provides status updates to Loan Officers and Senior Processors.
· Stays current with federal and state regulations and industry guidelines.
· Works with Senior Processor and Loan Officer to complete any other tasks needed.
· Answers and screens incoming phone calls to the appropriate individuals and departments. Provides basic company information as needed.
· Greet customers and handle inquiries in a friendly and professional manner.
· Responsible for ordering, receiving, stocking office supplies.
· Maintains branch office common areas.
· Performs basic clerical duties that include filing, faxing, scanning, photocopying and collating.
· All other duties as assigned by branch manager
QUALIFICATIONS
· High School diploma or equivalent required
· 1-2 years mortgage processing experience preferred
· Excellent verbal and written communication skills
· Professional appearance and attitude
· Strong organizational skills
· Proficient in MS Office (Word, Excel, Outlook)
· Ability to work independently on assigned tasks
· Position will often be in a busy office environment. The ability to multitask is essential.
· May require the ability to sit, stand and walk around for extended periods of time
· May require the ability to lift up to 25 pounds
· Team Player
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 38 – 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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