Mortgage Collection Manager jobs in Wilmington, DE

It’s Your Career. Own it!

We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy. That’s because we believe in putting people in control of their futures.

This same belief extends to our talented, customer service minded team members. We help you make your career what you want it to be in a retail type environment.

Credit Manager Position Summary-

Our Credit Managers train and develop teammates in accounts and collections. Credit Managers oversee inventory, accounts and provide great customer service.

Requirements / Responsibilities :

Account Management-

• Maintain accurate records of customer account activity, including current and past due accounts
• Review past due accounts and communicate in person and via phone with the customers to promote timely payments
• Complete customer service calls in a timely manner as assigned
• Follow all policies and procedures and adhere to all standards

Delivery and Pick-Ups-

• Proper moving and handling to load / unload the truck, or other vehicles, per policy to safely protect coworkers and merchandise
• Safe transportation and delivery of the merchandise to customer homes in the Company provided vehicle as assigned
• Install and set up merchandise, and instruct customers on the proper use of merchandise

Other Requirements :

• Valid driver's license
• High school diploma or GED
• Flexible work schedule
• Stand for long periods of time
• Ability to lift up to 100lbs, with assistance if needed
• Bi-lingual is a plus

Why should you work at RAC?

Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential?

The chance to work with top brands and top talent? Yes, you can do all that & more!

We care for our employees!

How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday.

We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off.

You can work your way to the future you want. We’ll help you own it!

Rent-A-Center (commonly referred to as RAC) is an American public furniture and electronics rent-to-own company based in Plano, Texas.

The company was incorporated in 1986 and as of 2014 operates approximately 2,972 company-owned stores in the United States, Puerto Rico and Mexico, accounting for approximately 35% of the rent-to-own market in the United States based on store count.

Last updated : 2024-03-30