Mortgage Collection Supervisor supervises a team of collectors who limit collection portfolio losses and delinquencies. Maintains documentation on past-due accounts. Being a Mortgage Collection Supervisor monitors collections activities for compliance with policies and procedures. Provides reports to management with recommendations for improvement and referrals for complex accounts. Additionally, Mortgage Collection Supervisor may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. The Mortgage Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Job Description – Rent Collection Specialist
Job Summary:
Redstone, a Burlington, VT based real estate development and property management firm, is seeking a Rent Collection Specialist to perform a variety of functions within its office and supporting the administrative and property management teams. We are looking for a self-driven and competent Collection Specialist to join our team! As a Collection Specialist at Redstone, your main responsibility will be to contact tenants and collect missed and outstanding payments.
Reports to: Chief Operating Officer
Supervises: None
Wage Status: Non-Exempt; Part-time; 20 hours/week
Job Responsibilities:
Collection Specialist is generally responsible for managing and collection the outstanding accounts receivable from tenants. In addition, they may be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables. Specific responsibilities will include (but not be limited to) the following:
Experience:
Essential Job Requirements
We are one Redstone! Our team works collaboratively and proactively to deliver exemplary customer service in support of our service standards: Safety, Courtesy, Inclusivity, Efficiency, and Pride of Place. Redstone is looking for a candidate that consistently exhibits a professional communication style and positive attitude and can pivot quickly. Exemplary customer service skills are critical. Our preferred candidate will be able to adapt to the changing needs of projects, be a team player, and exhibit self-direction. The candidate should also have the ability to multitask and manage multiple projects at one time, with frequent interruptions, and be a problem solver with exceptional written and verbal communication skills. Strong computer skills, especially in the Microsoft suite. Yardi Voyager experience is a plus.
Additional Requirements
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