Mortgage Collection Supervisor jobs in Dallas, TX

GET HIRED AND RECEIVE A $1500.00 SIGN ON BONUS

Collections Supervisor ProCollect’ s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collections Supervisor you will carefully adhere to policies, procedures. and laws related to consumer collections. Responsibilities of the Collections Supervisor include:

Working past due accounts via phone

Handling escalated calls

Maintaining accurate collection notes on past due accounts

Providing general supervision and training of a collection floor

Operating a collections database in a Windows-based operating system

Communicating professionally with consumers and team members

Coordinating supervisor duties

Evaluating and monitoring employee’s performance

Assisting with interviews

Implementing company policies and procedures

Ability to thrive in a fast-paced quota-driven work environment.

Available to work a rotating shift for collection floor coverage.

Collection floor hours are as follows:

Monday - Thursday: 8:00am - 8:00pm

Friday: 8:00arn - 6:00pm

Saturday: 8:00am - 3:00pm

Strong verbal and written communication skills to include phone etiquette in a professional collection environment.

Goal oriented

Must meet daily. weekly, and monthly goals

Must be punctual and dependable.

Benefits:

As a Collections Supervisor with ProCollect you can expect compensation based on your performance. We offer a base salary, uncapped commission, and a $1,500 sign-on bonus!

We offer a full benefits package including medical, dental, vision, supplement insurance plans.

ProCollect pays 50% of major medical insurance.

Job Type: Full-time

Pay: $2,100.00 - $3,500.00 per month