Mortgage Collection Supervisor supervises a team of collectors who limit collection portfolio losses and delinquencies. Maintains documentation on past-due accounts. Being a Mortgage Collection Supervisor monitors collections activities for compliance with policies and procedures. Provides reports to management with recommendations for improvement and referrals for complex accounts. Additionally, Mortgage Collection Supervisor may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. The Mortgage Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Affiliate Mortgage Services, a non- profit organization, established in 2008, operating in 21 states.
To learn more about us, visit our website at: www.affiliatemtg.org.
Join our amazing team!!! We offer a competitive benefits package!
EMPLOYEE PERKS: (Waiting period may apply)
POSITION OVERVIEW
The Loan Collections Specialist is a full-time, benefit eligible position and reports to the Collections Manager. This position will be responsible for performing mortgage payment collection activities on delinquent mortgages, complying with sound and ethical collection principles and federal and state regulations related to mortgage collections.
This position requires excellent customer service and communication skills, attention to detail and accuracy. The Collections Specialist must demonstrate strong skills in follow-up and persistence to promote positive outcomes.
SPECIFIC DUTIES AND RESPONSIBILITES
KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE
ORGANIZATIONAL OVERVIEW
Affiliate Mortgage Services, a non -profit organization, established in 2008, was the first mortgage lender in the nation, created by a Habitat for Humanity State Support Organization (SSO). Its mission was to originate and service mortgage loans for Habitat for Humanity Affiliates in the state of Michigan.
After several years the company began to receive requests for assistance from HFH Affiliates outside Michigan. As the company began bringing its services to other states, it could no longer operate under the Michigan SSO’s Affiliation Agreement with Habitat for Humanity International.
In January, 2019 it changed its name to Affiliate Mortgage Services and separated from the Michigan SSO; however, its original mission remains the same. It is 100% dedicated to providing cost-effective mortgage origination and loan servicing solutions to Habitat for Humanity Affiliates and their homeowners.
These statements are intended to describe the general nature and level of work performed by employees assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Responsibilities and activities may change at any time with or without notice.
E/O/E M/F/D/V Affiliate Mortgage Services is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Experience:
Work Location: In person
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