Mortgage Collection Supervisor supervises a team of collectors who limit collection portfolio losses and delinquencies. Maintains documentation on past-due accounts. Being a Mortgage Collection Supervisor monitors collections activities for compliance with policies and procedures. Provides reports to management with recommendations for improvement and referrals for complex accounts. Additionally, Mortgage Collection Supervisor may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. The Mortgage Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
About us
Pro Com Services of Illinois, Inc. is a small business in Springfield, IL. Owner operated, Pro Com demonstrates a commitment of long-term client partnerships, a full range of services, and growth. Our goal is to build trust and deliver results with a commitment to our clients and their customers through ethical standards and professionalism.
Duties include communicatiing with customers via telephone, negotiating payment plans with consumers, and enacting payment plans that eliminate debt. Strong communication skills, assertiveness, and the ability to navigate challenging situations while maintaining a positive professional demeanor.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
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Ability to Relocate:
Work Location: In person
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0 Mortgage Collection Supervisor jobs found in Springfield, IL area