Mortgage Collector jobs in Charlotte, NC

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We Offer
Maersk being the global leader in the industry, you'll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone's contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You'll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key Responsibilities

* Review statements of account and ensure appropriate attention to detail and that they fall in line with SLAs and client requirements.
* Review business reports, identify invoices outstanding and generate call lists/priority list on a daily basis.
* Review on-account payments and advise order to OTC team of where payments should be applied.
* Act as the communication interface between OTC, disputes and other departments.
* Ensure that high risk customers are escalated to Managers for treatment.
* Monitor payment application and supply relevant updates to the OTC team.
* Monitor disputes.
* Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner.
* Liaise with in-country coordinator, sales persons where necessary.
* Adhere to relevant legislation (country/cluster specific).
* Answer queries from customers by inbound and outbound calls.

Who we are looking for

* Candidate must possess a Bachelor's/College Degree in Accountancy or equivalent.
* Candidate must have a high level of comprehension, excellent problem solving skills, and the ability to think on his/her feet.
* With good English communication skills, both spoken and written.
*With at least 2 yrs work experience in handling Collections or Accounts Receivables or any end to end general accounting processes.
* Familiarity with MS Office applications, SAP, a plus.
* Ability to work in a fast-paced, performance-driven environment.
* Ability to work under pressure.