Mortgage Collector contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Being a Mortgage Collector adheres to pre-established guidelines when determining appropriate collection remedy. Typically handles accounts in early stages of delinquency. Additionally, Mortgage Collector requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Mortgage Collector possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Role:
To preserve the credit union's assets by controlling delinquent accounts, collecting delinquent loan payments and/or recovering collateral; training and assisting other collectors; disposing of repossessed collateral, and filing bankruptcy claims.
Functions & Responsibilities:
- Contact delinquent accounts by phone, mail, and electronically. Analyzes financial situation of delinquent borrowers and takes appropriate action to bring current. Skip trace accounts if all methods of communication have been unsuccessful.
- Review accounts for possible workout situations or collection extensions that meet requirements.
- Takes action to repossess collateral when arrangements to bring the loan current are unsuccessful. Files Bankruptcy claims and follows through as needed.
- Prepare and forward necessary documents to attorneys when pursuing a member legally.
- Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
- Performs other related duties as assigned.
Job Type: Full-time
Pay: $16.75 - $18.50 per hour
Expected hours: 40 per week
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Weekly day range:
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Work Location: Hybrid remote in Garland, TX 75042
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