Mortgage Credit Manager manages a group of mortgage credit supervisors and monitors application procedures to ensure assignments meet established processes/standards. Oversees analysis of current, new and renewed residential loans. Being a Mortgage Credit Manager provides recommendations for improvement to top management. Requires a bachelor's degree. Additionally, Mortgage Credit Manager typically reports to head of a unit/department. The Mortgage Credit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Mortgage Credit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
PRIMARY OBJECTIVE OF POSITION
Provide quality service, administer lobby reception area, greet members/applicants, answer phones, address mortgage inquiries, sort and distribute mail and indirect applications. Order and maintain branch supplies.
ESSENTIAL JOB FUNCTIONS
RELATIONSHIPS AND CONTACTS
Supervise Approximately: None
Reports To: VP Mortgage Origination
Contacts: Frequent contact with real estate personnel and members.
EDUCATION
High school diploma or GED .
EXPERIENCE
PHYSICAL REQUIREMENTS
Frequent viewing of computer monitors, and writs/hand movement is inherent to the job, restricting to workstation for extended periods of time, standing or sitting. Vision abilities required by this job include close vision for frequent viewing of computer monitor, review of documents and greeting members. The ability to lift 25 lbs., ability to bend, stoop, and reach overhead required. Communication abilities required by the job includes clarity in speech and hearing for effective staff/member interaction
MENTAL REQUIREMENTS
Most important to this position are accuracy, attention to detail, member relations, speed, initiative, reliability, and a demonstrated ability to engage in relationship building, a highly positive, service-oriented attitude while meeting productivity and profitability standards, excellent verbal and written communication skills, and the ability to anticipate member needs, initiate assistance, make recommendations of appropriate products/services and ask for the business.
EQUIPMENT SKILLS
Personal computer with windows environment, Microsoft office, copy machine, , telephone, calculator, and laser printer.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as detailed description of all work requirements that may be inherent in the job
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