Mortgage Credit Supervisor jobs in New Britain, CT

Job Overview:
We are seeking a skilled Lead Teller/ Frontline Supervisor to join our team. The Lead Teller/Frontline Supervisor will be responsible for overseeing the teller line, ensuring excellent member service, and managing daily operations within the Credit Union.

Duties:
- Supervise and support Frontline staff in processing transactions accurately and efficiently
- Provide guidance and training to tellers on cash handling procedures
- Monitor vault cash levels and ATM balances
- Resolve member inquiries and issues promptly
- Promote financial products and services to members
- Conduct end-of-day balancing procedures
- Assist with operational tasks such as opening and closing procedures

Qualifications:
- Experience in a banking/Credit Union environment with a focus on cash handling and customer service
- Proficiency in math and attention to detail
- Knowledge of debits, credits, and cash management
- Familiarity with fraud prevention and detection techniques
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Prior experience in sales or upselling financial services is a plus

Joining our team as a Lead Teller/Frontline Supervisor offers the opportunity to grow within the Credit Union industry, develop leadership skills, and contribute to the success of our Credit Union. If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Torrington, CT 06790: Relocate before starting work (Required)

Work Location: In person