Mortgage Credit Supervisor jobs in Philadelphia, PA

Position Title: Mortgage Originator

Job Type: Full-Time

Classification: Non-Exempt

Salary: $20.64 - $23.00 per hour

Our growing credit union is searching for a detail-oriented team member to provide exceptional service to our members. This includes providing prompt, efficient and courteous service. This position requires the employee utilize their experience in originating and processing in making sound decisions to ensure PFCU’s safety and soundness. In addition, the employee will need to effectively promote member awareness and knowledge regarding first mortgage programs and create an environment that nurtures member retention and satisfaction. You should consider this description the foundation of your job, not its boundaries. You should expect to participate in activities not described here, which enhance the quality of service to the member. Your success will be greatly enhanced by adapting a learning attitude and a willingness to take on additional responsibilities.

Essential Functions & Basic Duties

• Must meet department minimum standards.
• Provide members with a superior level of customer service.
• Take applications by phone, Encompass or off site.
• Skillfully conduct home buying seminars at off site locations.
• Visit PFCU Partnered groups to conduct mortgage meetings and generate lead sources.
• Determine a member’s needs and correctly match them to the appropriate product.
• Provide assistance to members and solve all problems that may arise between application and settlement.
• Possess a complete knowledge of all application, RESPA, and closing documents and the ability to explain each one to our members.
• Present loans to First Mortgage Manager/Assistant Manager with reasons and recommendations for approval/denial.
• Concisely and accurately prepare loans for submission to processing and underwriting.
• Consistently maintain expected level of production.
• Strongly promote member awareness and knowledge regarding first mortgage products.
• Keep abreast of current economic trends and conditions.
• Cross-sell Credit Union products.
• Facilitate member retention and satisfaction by answering questions before, during, and after the loan closing.
• Obtain life of loan flood certificate.
• Contributes to the team effort by performing other duties as assigned.

Essential Skills

• Thorough knowledge of Fannie Mae guidelines and conventional loan programs.
• Knowledge of the various regulations governing mortgage loans (Reg Z, Fair Credit Reporting Act, ECOA, RESPA, and Fair Housing Act).
• Ability to analyze credit reports, Fannie Mae DU report, condo documents, budgets and by-laws
• Ability to analyze tax returns, financial statements, appraisals, title reports, and insurance policies.
• Ability to analyze debt ratios, MI, taxes, flood insurance, and escrows.
• Ability to make sound decisions within mortgage origination guidelines.
• Have a solid understanding of all criteria for home purchase, refinance, and debt consolidation loans.
• Ability to work independently and be self-motivated.
• Basic knowledge of all credit union products and services.
• Must be detail oriented.
• Ability to handle multiple priorities in a fast-paced environment.
• Ability to deliver presentations to large groups.
• Possess excellent sales and interpersonal skills.
• Ability to handle conflict and resolve problems.

Qualifications

• Minimum high school diploma or equivalent.
• Employee must register with the NMLS Registry as required by the S.A.F.E. Act.
• Minimum 2 years of mortgage origination experience.
• Minimum 1 year of customer service and loan processing experience.
• Ability to work evening and weekend hours as required with little or no prior notice.
• Excellent written/oral communication skills and phone etiquette.
• Provide own transportation to offsite locations.
• Ability to work in fast-paced environment and meet deadlines.
• Ability to operate office equipment.
• PC proficiency required.

Why Work For Us…

• Retirement Plan: We offer a Pension and 401K plan to help secure our employees’ future.
• Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
• Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
• Employee Amenities: All of our employees are eligible for PTO.
• Community Benefits: It’s not just a job – it’s a community. That’s why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
• An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.

Equal Employment Opportunity (EEO)
The Philadelphia Federal Credit Union (“PFCU”) provides Equal Employment Opportunity to qualified persons regardless of race, ethnicity, color, sex, religion, national origin, ancestry, age, sexual orientation, gender identity, disability, veteran status, marital status, familial status, genetic information, domestic or sexual violence victim status or any other status protected by law. PFCU complies with Philadelphia’s Fair Chance Hiring Law. PFCU commits to making reasonable accommodations to applicants with physical or mental disabilities.

Job Type: Full-time

Pay: $20.64 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Work Location: In person