Mortgage Loan Processing Manager manages the loan processing operations team that originates, processes, and closes various types of loans. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Mortgage Loan Processing Manager develops and sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Mortgage Loan Processing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Mortgage Loan Processing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Loan Processing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
PRIMARY FUNCTION:
Within authorized authority, and in accordance with sound underwriting practices as set out in policy and procedure, this position interviews mortgage loan applicants, initiates applications for credit or extension of lines of credit secured by real property at the member’s home, place of business, or other appropriate locations external to the organization’s facilities. Assists members with other products the Credit Union offers. Plans and participates in real estate business development activities required to promote real estate loan products. This individual will also periodically assist the Department Manager in the daily operations and planning of the mortgage function.
ESSENTIAL DUTIES & RESPONSIBILITIES:
This position must effectively carry out the essential duties of this position in a manner that consistently demonstrates the core values of Notre Dame Federal Credit Union in a positive manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties identified below are the essential functions of the position and other duties may be assigned.
SUPERVISORY RESPONSIBILITIES:
No requirement.
PERFORMANCE STANDARDS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position demands accuracy in documentation from application taking to closing documentation and following established policies, practices, and procedures for originating and closing of real estate lending. Must possess the ability to originate loans so they may be properly closed in a timely manner. Make office calls to Realtors/Builders, Branches, and Select Partner groups on a regular basis.
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