Mortgage Loan Processor performs administrative tasks for mortgage loan processing. Collects and prepares necessary information such as loan applications, credit documents, and appraisals to process and complete mortgage loan files. Being a Mortgage Loan Processor verifies all documentation for accuracy and completeness. Tracks and monitors due dates. Additionally, Mortgage Loan Processor ensures all documents are prepared and finalized in compliance with regulatory policies and procedures. Inputs and maintains all required transaction and processing records according to procedures. Responds to inquiries. Prepares required regulatory reporting. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Mortgage Loan Processor works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Summary:
Process and/or Close residential mortgage loans accurately and in compliance with all applicable compliance regulations, real estate laws and bank loan policy, meeting the bank’s customer service standards for timely processing/closing. Provides secure, accurate, responsive, and courteous customer service to both internal and external customers at all times.
Primary objective of this position is to be a trusted advisor to every internal and external customer. Inspires confidence and builds lasting relationships by consistently exhibiting each of the trusted advisor skills in order to help our customers identify and achieve their financial goals.
Essential Job Functions:
1. Upon receipt of the loan file, review worksheet and disclosures in file; determine all required documentation necessary for the specific loan type; gather the documentation from the originating loan officer, mortgage coordinator, the customer and Realtor, when applicable. Proof all documentation for accuracy.
2. For secondary market mortgage loans, using the appropriate check list, review and ensure that all required documentation is in the file and matches information on the application, before submitting the file to underwriting. Once file has been underwritten, obtain any additional documentation required in the underwriter conditions, submit to underwriter and obtain a “clear to close” before handing the file off to the closer or preparing the closing package.
3. For all other loan types, confirm all necessary documentation is in file according to the worksheet completed by the loan officer and the title search or commitment, insurance, survey, verifying terms, interest rate and rate caps/floors.
4. Process and/ or Close renewal and modifications as necessary, ensuring all documentation is accurate and done in a timely manner to meet customer service standards which is 7-10 days from receipt of the worksheet.
5. Work either individually or with team closer to ensure loans are processed and closed within 4 weeks of receipt, subject to customer’s requests.
6. Stay abreast of real estate regulations by attending training, taking on-line courses, reading
industry publications and studying changes as they occur and as they pertain to the job.
Other Job Functions:
1. Re-disclose the Loan Estimates Disclosure as required when “changed circumstances” occur.
2. Other duties as requested by their supervisor or other management representatives of the bank.
Qualification Requirements:
General Physical Demands and Workplace Conditions:
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