Mortgage Loan Quality Assurance Representative jobs in South Bend, IN

PRIMARY FUNCTION:

Within authorized authority, and in accordance with sound underwriting practices as set out in policy and procedure, this position interviews mortgage loan applicants, initiates applications for credit or extension of lines of credit secured by real property at the member’s home, place of business, or other appropriate locations external to the organization’s facilities. Assists members with other products the Credit Union offers. Plans and participates in real estate business development activities required to promote real estate loan products. This individual will also periodically assist the Department Manager in the daily operations and planning of the mortgage function.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This position must effectively carry out the essential duties of this position in a manner that consistently demonstrates the core values of Notre Dame Federal Credit Union in a positive manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties identified below are the essential functions of the position and other duties may be assigned.

• Personally interviews applicants and requests specified information for loan application. Correct information must be recorded in written form or by computer where automated loan processing technology is available.
• Generates referral business, leads, and relationships with existing clients, past clients, members, Select Partner Groups, and real estate professionals.
• Analyzes potential opportunities in each lending situation to further assist the borrower as well as increase the Credit Union’s relationship.
• Provides financial counseling through interviewing, taking applications, and pre-qualifying applicants.
• Ensures loan agreements are complete and accurate according to policy and requirements set out in regulation, law, or secondary market requirements for real estate loans.
• Ensures the successful resolution of mortgage applications and any related problems.
• Successfully cross sell other lending, deposit, or investment products to all borrowers including educating borrowers on the benefits of utilizing other Credit Union services.
• Gives sales presentations to Credit Union staff, members, Select Partner Groups, Realtor/Builder offices, and through member mortgage seminars.
• Provide periodic reports and assist in product development/training to ensure the growth and development of a variety of loan products.
• Keep apprised market trends and assist in the development/implementation of new products and share trends with appropriate personnel as necessary.
• Maintain up-to-date knowledge of lending guidelines to ensure that decisions made are knowledgeable and reasonable and shares the guideline updates to appropriate personnel.
• Represents the Credit Union at Realtor/Builder sales meetings, luncheons, association meetings and business/social events by participating at the events and volunteering for committee assignments.

SUPERVISORY RESPONSIBILITIES:

No requirement.

PERFORMANCE STANDARDS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position demands accuracy in documentation from application taking to closing documentation and following established policies, practices, and procedures for originating and closing of real estate lending. Must possess the ability to originate loans so they may be properly closed in a timely manner. Make office calls to Realtors/Builders, Branches, and Select Partner groups on a regular basis.