Mortgage Loan Quality Assurance Representative jobs in Waterloo, IA

This is a hybrid position that requires individual to work 2 days a week from our location on Ansborough Ave in Waterloo, IA.

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ESSENTIAL FUNCTIONS

• Create excellent service experiences that promote the Veridian brand. 
• Work with members, realtors and closing agents to set up closing date and time, send closing calendar invites to all parties.
• Prepare loan for closing by gathering property tax information, proof homeowner’s insurance with updated mortgagee clause, payoffs, verbal verification of employment (VVOE) and additional items as necessary.
• Prepare, review and approve the Closing Disclosure. Deliver preliminary and final closing disclosures to members in a timely manner and in compliance with TRID guidelines.
• Prepare final closing documents to ensure all required documents including closing instructions are sent to closing agent and that the information is compliant with internal, regulatory and investor requirements (TILA, RESPA, etc.).
• Balance closing figures with closing agent, verify tolerances are within guidelines and disclosed fees.
• Verify and send net funding amount to closing agent, complete loan disbursement worksheet.
• Run compliance check and uniform closing dataset (UCD).
• Represent the credit union in contact and status inquiries with realtors, attorneys, vendors and members. Work with all parties to resolve any settlement issues prior to closing.
• Maintain accurate and timely follow-up on all closed mortgage loans. Follow up on pre-closing and post-closing conditions which include compliance with secondary market follow-up documentation and funding.
• Maintain pipeline management including assistance with monitoring rate, funding, and delivery expiration dates.
• Contribute positively to team effort by consistently achieving established goals and expectations.
• Ability, availability, and willingness to work flexible hours to accommodate loan volume during periods of peak demand.

KEY ATTRIBUTES

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self-motivated; ability to work without close supervision.
• Problem solving; analysis.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.