Mortgage Loan Servicing Clerk, Sr. performs administrative tasks to support the mortgage loan servicing group. Reconciles additions and disbursements of escrow accounts, processes payoffs, and reviews documents for accuracy and completeness. Being a Mortgage Loan Servicing Clerk, Sr. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Mortgage Loan Servicing Clerk, Sr. gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Mortgage Loan Servicing Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
SUMMARY:
The position of Loan Servicing and Support Specialist is responsible for boarding new loans, data entry for modifications and maintenance on the Bank’s mainframe computer system. Levels within this position correlate with mastery of essential duties. This position reports directly to the Loan Servicing Supervisor.
ESSENTIAL FUNCTIONS:
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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