Mortgage Loan Servicing Clerk, Sr. jobs in Gresham, OR

Description

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

1. Order preliminary title reports, flood determination, real estate tax tracking and UCC general searches, review and report any potential issues or discrepancies to the Commercial Lender.
2. Submit and manage requests for appraisal bids the third-party appraisal management company.
3. Work with the Portfolio Management Team to ensure the annual review and all supporting documents are forwarded to the participating Credit Unions for sold loans.
4. Quality review of the monthly loan production report. 
5. Pre-document(s) review- work collaboratively with the commercial lender to gather all necessary documentation to ensure accurate, complete, and timely loan document requests are submitted to the loan processing team.
6. Annual review of environmental tracking data for all on real estate collateral.  Compiling a list of critical issues. Working with the lender and supervisor for solutions to correct issue.
7. Assist with training the Commercial Loan Processors
8. Incumbent will be responsible to provide quality assurance for SBA loans to ensure they are fully documented and compliant with the SOP under which they were approved.
9. Monthly submission of the SBA Gateway 1502 report and ensure its accuracy.
10. Provide assistance to the SBA loan processor/closer.
11. Monitor the credit union’s compliance in servicing SBA loans.
12. Ongoing SBA servicing training to become a subject matter expert.
13. Continuously keep supervisor informed of member and work concerns, as well as assignment status through reporting or meetings.  Offer guidance and supervision in the absence of the AVP of Commercial Loan Servicing to other Commercial Loan Production Assistants or Commercial Loan Processors.
14. Assist in the creation and review others written procedures for accuracy and detail.

What You Will Be Doing:

1. Promote and participate in a cohesive team environment.
2. Effectively communicate ideas and information, both orally and in writing
3. Professional interaction with members and coworkers while maintaining unquestionable integrity in handling sensitive and confidential information is required.
4. Navigate proficiently in the core operating system (Fiserv DNA).
5. Solid understanding and the ability to review credit approvals, title reports, organizational documents to ensure adherence with the credit unions lending policy/procedures and regulatory requirements.

About You:

1. Proven business development skills
2. Thorough knowledge of credit services and other credit union services
3. Thorough knowledge of lending policies and procedures
4. Thorough knowledge of business cash flow
5. Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software.
6. Effective oral and written communication skills
7. Ability to understand small business relationships and provide options that will meet their needs.
8. Ability to converse with business owners.
9. Ability to achieve a high sales level in business development and cross sales.
10. Ability to organize, prioritize and respond simultaneously to multiple tasks and requests.
11. Ability to work well in and contribute to a cohesive team environment.
12. Effectively communicate ideas and information, both verbal and written.
13. Display and maintain courtesy, tact and diplomacy with current and potential vendors, peers and staff.

Qualifications

What You Will Need:

1. Must have the ability to accept instruction, prioritize and respond simultaneously to multiple tasks and requests with minimal supervision and under tight time constraints.
2. Excellent computer skills using Microsoft office applications (Outlook, Excel, Adobe and Word).
3. The ability to display initiative and independently learn and apply skills to improve overall job performance.
4. A strong focus of accuracy and attention to detail is required.
5. Excellent knowledge of general real estate terminology, concepts, practices, and procedures.
6. Prefer a minimum of 5 or more year’s clerical/data entry experience and computer proficiency required, a minimum 4 years’ experience working with Laser Pro documentation system.  Or similar experience desired
7. Professional conduct which includes providing excellent member service, maintain a neat and professional appearance with a positive outlook.
8. Display leadership values such as mutual respect, trust and dignity and act in the best interest of the Credit Union, always displaying solid ethics and integrity.
9. Must be willing to attend credit union training sessions, conferences or seminars as approved by supervisor.
10. Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities.
11. Must have excellent working knowledge and understanding of title reports, appraisals and documentation that perfects the Credit Union’s lien position.
12. Must have ability to read, understand and communicate deficiencies with legal entity formation documentation.
13. Other duties as assigned.

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

$29.16-$43.73

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)