Mortgage Loan Servicing Clerk, Sr. jobs in Missouri

Mortgage Loan Servicing Clerk, Sr. performs administrative tasks to support the mortgage loan servicing group. Reconciles additions and disbursements of escrow accounts, processes payoffs, and reviews documents for accuracy and completeness. Being a Mortgage Loan Servicing Clerk, Sr. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Mortgage Loan Servicing Clerk, Sr. gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Mortgage Loan Servicing Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Collections Specialist Sr. (Mortgage Servicing)
  • Cenlar FSB
  • Fallon, MO FULL_TIME
  • Start something good. Empower your career. Become an employee-owner at Cenlar.

    Employee owners have made Cenlar the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity, and care. Company ownership, a promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career. Consider this opportunity to join our team as a Mortgage Service Professional within our Default Call Center.

    The Mortgage Servicing Professional is responsible for handling all levels of mortgage servicing calls in a blended environment (inbound and outbound), efficiently, professionally and in a courteous, friendly manner. These positions are responsible for executing excellent listening, problem resolution, and communication skills (verbal/written).

    Are you a call center professional motivated to leverage a customer-centric approach to assist homeowners in a highly visible position?

    As a Mortgage Servicing Professional, you will:

    • Handle all levels of mortgage servicing inquiries, specifically related to default operations
    • Use advanced systems to research and resolve inquiries while continuously providing first call resolution
    • Explain mortgage servicing process information to borrowers
    • Make decisions to resolve customer issues
    • Resolve borrower and client complaints requiring in-depth research and provide written explanations of research problems/resolutions
    • Resolve disputes and perform root cause analysis
    • Accurately track and document all communications with customers to provide a detailed history of contact
    • Promote products and services with a focus on customer satisfaction and retention
    • Identifies, recommends, and contributes to process improvement
    • Actively contribute to the overall productivity and success of your team
    • Take ownership of the customer experience

    In this role, you demonstrate:

    • Understanding of mortgage servicing including, escrow, taxes, and payment application
    • Desire to help your peers, your team, and department achieve exceptional results
    • Intellectual curiosity and willingness to learn and develop as a mortgage professional
    • Ability to multi-task in a fast-paced, highly demanding environment
    • Analytical ability to apply data and information in the resolution of customer concerns
    • Consistency and reliability of performance and presence in the workplace.

    Skills, Experience, and Knowledge:

    • High School Diploma or GED required.
    • College degree preferred and/or combination of education and relevant job experience; 1-2 years of call center/customer service/collections experience preferred.
    • Excellent communication skills both verbal and written.
    • Attention to detail and accuracy.
    • Problem-solving skills and problem analysis.
    • Basic mortgage servicing or mortgage product knowledge preferred.
    • Regular, consistent, and punctual attendance.
    • Must be able to work nights and weekends, variable schedule(s) as necessary.

    *Successful candidates will be assessed and selected based on relevant skills and experience.

    Total Rewards:

    As an employee-owner at Cenlar, you’ll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement.

    Cenlar is a drug-free workplace and an equal employment opportunity/affirmative action employer M/F/D/V/SO.

    Job Type: Full-time

    Pay: From $18.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Tuition reimbursement
    • Vision insurance

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Work setting:

    • Office

    Application Question(s):

    • Please provide the best phone number to reach you.

    Education:

    • High school or equivalent (Required)

    Experience:

    • collections: 3 years (Preferred)

    Ability to Commute:

    • O'Fallon, MO 63366 (Required)

    Work Location: In person

  • 8 Days Ago

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Senior Commercial Mortgage Loan Servicing and Closing Specialist
  • Americo Financial Life and Annuity
  • Kansas, MO FULL_TIME
  • Senior Commercial Mortgage Loan Servicing and Closing Specialist Americo: We’re in this for life! The roots of the Americo family of companies date back more than 100 years. Americo is a life insuranc...
  • 1 Day Ago

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Mortgage Loan Coordinator
  • Groundwork Mortgage
  • St. Louis, MO FULL_TIME
  • Groundwork seeks to enhance and expand its award-winning mortgage team by adding a highly skilled and customer-focused mortgage professional to work in collaboration with the Groundwork sales and oper...
  • Just Posted

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Mortgage Loan Officer
  • Groundwork Mortgage
  • St.Louis, MO FULL_TIME
  • Groundwork Mortgage Do you have a proven track record of creating lending solutions for your clients and a desire to empower buyers to purchase the home of their dreams? If so, we’d love to talk with ...
  • Just Posted

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Mortgage Loan Officer
  • Groundwork Mortgage
  • St. Louis, MO FULL_TIME
  • Do you have a proven track record of creating lending solutions for your clients and a desire to empower buyers to purchase the home of their dreams? If so, we’d love to talk with you about joining ou...
  • Just Posted

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Mortgage Loan Originator
  • USA Mortgage
  • Houston, MO FULL_TIME
  • Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
  • 3 Days Ago

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Mortgage Loan Officer
  • PNC Financial Services Group
  • West Palm Beach, FL
  • Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...
  • 3/28/2024 12:00:00 AM

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Mortgage Loan Officer
  • PNC Financial Services Group
  • Beaver, PA
  • Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...
  • 3/27/2024 12:00:00 AM

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Mortgage Loan Officer
  • PROGRESSIVE LENDING SOLUTIONS
  • Saint Paul, MN
  • Job Description Job Description Looking to advance your career in a fast paced, high paying and rewarding industry that ...
  • 3/27/2024 12:00:00 AM

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Mortgage Loan Officer
  • Insight Global
  • Beltsville, MD
  • Insight Global is hiring a Loan Officer for one of our top Mortgage Lending clients. You will work directly with homebuy...
  • 3/27/2024 12:00:00 AM

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Mortgage Loan Officer
  • Michigan First Credit Union
  • Brighton, MI
  • Location : Address: 1231 S. Old U.S. 23 Location : City: Brighton Location : Postal Code: 48114 Responsibilities: We are...
  • 3/26/2024 12:00:00 AM

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Mortgage Loan Officer
  • PNC Financial Services Group
  • Boston, MA
  • Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...
  • 3/25/2024 12:00:00 AM

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Mortgage Loan Officer
  • PNC Financial Services Group
  • Philadelphia, PA
  • Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...
  • 3/25/2024 12:00:00 AM

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Mortgage Loan Officer II
  • Navy Federal Credit Union
  • Houston, TX
  • To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and mai...
  • 3/24/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Clerk, Sr. jobs
$37,366 to $47,596