Mortgage Loan Servicing Director jobs in Anderson, IN

Mortgage Loan Servicing Director manages and directs all aspects of mortgage loan servicing functions. Plans and directs policies, objectives, initiatives of department. Being a Mortgage Loan Servicing Director evaluates all loans to ensure compliance with policies and processes. Provides recommendations on any areas that need improvement. Additionally, Mortgage Loan Servicing Director coordinates and consults others on complex loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Mortgage Loan Servicing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Mortgage Loan Servicing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Mortgage Loan Officer
  • 3Rivers Federal Credit Union
  • Muncie, IN FULL_TIME
  • Position: Mortgage Loan Officer
    Reports To: Mortgage Sales Manager
    Position Type: Exempt
    Highly Specialized

    POSITION SUMMARY

    The Mortgage Loan Officer establishes trusting relationships with members and business partners by providing consistent high-quality service. Uses persistence and persuasion to overcome objections. Increases member satisfaction by being highly responsive to the needs of members. Incorporates critical thinking when working with membership to ascertain which option is the best fit for the member’s Spend, Save and Borrow needs. Provides advice and assistance regarding budget counseling, consolidations, pay methods, and other areas relating to member’s financial needs. Well versed with a variety of mortgage products, including Conventional, Government (FHA, VA and USDA) and Equity Products. Up to date on all Portfolio Loan guidelines in order to meet origination unit and volume goals. Evaluates alternatives to ensure the solutions provided and products recommended are in the best interest of the membership. Assesses risk and ensures compliance with all credit union policies and procedures, as well as Federal Laws and Regulations. Ensures all Credit Union member information and transactions are kept confidential. Manages the lending process, evaluates need, sells products, and maintains knowledge of internal and competitor’s trends (rates, terms, etc.). Uses technology to its fullest extent and leverages technical support when needed to either enhance performance or solution a problem.
    Must be comfortable in an outside sales role, and be familiar with calling on referral sources including Realtors, Builders, Investment Advisors and other COIs in the community in order to grow the Credit Union’s membership through the origination of Purchase and Construction Mortgage Transactions. Must be able to attend outside events in a networking capacity promoting the 3Rivers brand and establishing new relationships in order to grow and expand your referral sources. Must be willing to work with the branch teams in order to maintain member retention through various types of mortgage transactions. Must be available to work nights and weekends when member needs are present.

    PERFORMANCE STANDARDS

    What does this position do?
    Establishes a presence in the communities we serve by developing effective relationships with business resources and networking leads. Strengthens and deepens relationships within the communities they represent. Broadens and deepens existing member relationships and explores new opportunities for prospective members through financial wellness conversations. Uncovers Money Matter needs, recommends and sells appropriate products and services to maximize the profitability of the member’s relationship. Combines service experience with business needs in a way that makes sense for the membership by blending sales and service, using sound judgment and business practices.
    Who does this position work with to get the job done?
    Routinely collaborates with community organizations and all resource centers to ensure that communication is consistent and that membership needs are met in a timely and efficient manner. Partners with branch teams in order to be a touch point through development and support. Provides flexible and responsive support to the entire workforce in order to produce results year after year.
    What does the work from this position produce or generate?
    Engages in the local community to generate leads and produces new members. Deepens member engagement, increases wallet share and self-service activity usage. Provides a positive sales and service experience which includes effective and timely service. Accurate and well-thought-out management of information generated to use in 3Rivers’ decision making.
    What is the impact of this position?
    Our corporate culture is defined by the working environment we create through interactions and operating procedures and is reflected in the way we engage, act, and respond to each other on a daily basis. Ensures a seamless approach to membership needs. Supplies important information to decision makers directly impacting the quality of decisions made at 3Rivers, both strategic and tactical. Ensures compliance with regulatory requirements, allowing 3Rivers to remain a viable entity. Impact on the Measures that Matter by walking the talk on employee engagement and ensuring compliance with policies, procedures, laws and regulations.
    How adaptable & flexible does this position need to be for 3Rivers?
    Must be prepared to handle ever-changing community and member needs in a constantly-changing and sometimes stressful environment. Productive and effective decisions and the ability to leverage resources appropriately are key to achieving service level standards. Is seen as a trusted resource that can provide member information, coaching and customized service for 3Rivers’ membership and workforce. Incorporates productive & effective decisions to leverage resources appropriately and achieve performance standards.

    ACTIVITY & KNOWLEDGE REQUIREMENTS

    Work Environment
    • Normal accessibility of branch and corporate work sites required for the position.
    • Normal exposure to cramped spaces, loud noises, dust, and work safety hazards.
    • Normal amount of extended work hours required.
    Physical Effort
    • Normal physical mobility, which includes movement from place to place on the job, taking speed and distance into account.
    • Normal physical agility, which includes ability to maneuver body while in place.
    • Normal physical strength to handle routine office materials and tools.
    • Normal physical strength to handle 50-pound object, taking frequency into consideration.
    • Normal dexterity of hands and fingers.
    • Normal coordination, including eye-hand, hand-foot.
    • Normal endurance.
    Knowledge Requirements
    • Ability to gather and properly complete data in accordance to regulatory and organization’s requirements.
    • Good understanding of financial institution products and services.
    • Flexible and able to work independently with limited supervision
    • Ability to adapt quickly to change
    • Proactive selling/networking techniques
    • Bias for Action and high sense of urgency
    • Ability to manage several tasks on a daily basis.
    • Excellent attention to detail.
    • Intermediate knowledge of business financial structures and deposit needs.
    • Knowledge of office procedures and equipment.
    • Exceptional knowledge of computer functions and internal software applications.
    • Interpersonal skills to present the Credit Union in a positive way during transactions.
    • Goal/ mission driven
    • Self-starter who knows how to develop centers of influences
    • Valid driver’s license and reliable transportation
    • Adheres to all federal, state and credit union regulations and policies.

    EDUCATION AND/OR EXPERIENCE

    • High School diploma or equivalent
    • College degree in business-related field, preferred
    • 1-3 years of experience in financial product sales or 1 – 3 years of experience in sales background preferred
  • 18 Days Ago

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Mortgage Loan Processor
  • First Farmers Bank & Trust
  • Kokomo, IN FULL_TIME
  • DescriptionPOSITION SUMMARY:Accurately assists in retrieving and assembling proper loan documentation for loan packages after application is signed and initial disclosures are issued; then responsible...
  • 2 Days Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Marion, IN FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 8 Days Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Logansport, IN FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 10 Days Ago

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Consumer Loan Specialist
  • Heights Finance Corporation
  • Anderson, IN FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 13 Days Ago

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Consumer Loan Specialist
  • CURO Financial Technologies Corp
  • Anderson, IN FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 13 Days Ago

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0 Mortgage Loan Servicing Director jobs found in Anderson, IN area

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Director of Benefits
  • Pedagog Recruiting & Careers
  • Indianapolis, IN
  • One of our BEST clients with an established brand is looking for an outstanding Benefits Director! Compensation Base up ...
  • 4/26/2024 12:00:00 AM

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Director of Administration
  • Overdose Lifeline Inc
  • Indianapolis, IN
  • Overdose Lifeline Director of Administration Position Opportunity: Overdose Lifeline, Inc. Location: Overdose Lifeline, ...
  • 4/26/2024 12:00:00 AM

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Director of Operations
  • E-commerce Company
  • Fishers, IN
  • About the Company As a top 3P seller and full-service agency helping optimize brands on leading e-commerce marketplaces....
  • 4/25/2024 12:00:00 AM

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Executive director
  • Careerbuilder
  • Zionsville, IN
  • We believe lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industrys...
  • 4/25/2024 12:00:00 AM

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Director of Operations
  • Prevounce Health
  • Indianapolis, IN
  • About Us: Prevounce is an innovative startup focused on creating software applications and connected medical devices tha...
  • 4/25/2024 12:00:00 AM

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Executive Director
  • Vaco
  • Indianapolis, IN
  • - experience with medicare - Compliance with IN state regulations - Intermediate health or behavioral health executive d...
  • 4/24/2024 12:00:00 AM

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Director of Development
  • Theta Chi Fraternity
  • Carmel, IN
  • Position Title – Director of Development Reports to – Chief Development Officer Location – Theta Chi Fraternity Internat...
  • 4/23/2024 12:00:00 AM

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Food Service Director
  • Aramark
  • Indianapolis, IN
  • Job Description Aramark Healthcare+ is seeking a Food Service Director to oversee multiple outlets for Community Hospita...
  • 4/23/2024 12:00:00 AM

Anderson is a city in and the county seat of Madison County, Indiana, United States. It is the principal city of the Anderson, Indiana Metropolitan Statistical Area which encompasses Madison County. Anderson is the headquarters of the Church of God (Anderson) and home of Anderson University, which is affiliated with Christian denomination. Highlights of the city include the historic Paramount Theatre and the Gruenewald Historic House. The population was 56,129 at the 2010 census. This is down from 70,000 in 1970. Anderson is located at 40°06′00″N 85°40′53″W / 40.100041°N 85.681525°W / 40.10...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Director jobs
$147,219 to $308,463
Anderson, Indiana area prices
were up 1.3% from a year ago