Mortgage Loan Servicing Director jobs in Cleveland, OH
Mortgage Loan Servicing Director manages and directs all aspects of mortgage loan servicing functions. Plans and directs policies, objectives, initiatives of department. Being a Mortgage Loan Servicing Director evaluates all loans to ensure compliance with policies and processes. Provides recommendations on any areas that need improvement. Additionally, Mortgage Loan Servicing Director coordinates and consults others on complex loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Mortgage Loan Servicing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Mortgage Loan Servicing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Mortgage Loan Servicing Director jobs
Loan Servicing Specialist
- CrossCountry Mortgage, LLC.
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Cleveland, OH
FULL_TIME
-
CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.Position Overview:The Loan Servicing Specialist (Call Center Representative) will provide professional and knowledgeable assistance to borrowers in a call center environment. Responsible for providing outstanding customer service experience for loan customers, third party requestors and internal CrossCountry Mortgage, LLC. staff. Act as the first point of contact for customer telephone calls and e-mails to ensure their satisfaction and loyalty by assisting in, and resolving, a wide variety of Loan Servicing inquiries. Perform all duties in accordance with company policies and procedures and all state and federal regulations.Job Responsibilities:
- Responsible for the new loan set up on the sub-servicing system.
- Perform outbound calls and receive inbound calls from Borrowers.
- Provide customer service support to borrowers.
- Pull all required documents for the new loans.
- Follow up with appropriate departments to obtain missing documents.
- Reconciling and monitoring data accuracy on the MERS systems.
- Working with insurance companies to reflect the proper mortgagee clause.
- Monitoring and collecting first payments from mortgagors.
- Responding to inquiries from mortgagors on their loan account.
- Other Duties as Assigned.
Qualifications and Skills:- Associate degree or equivalent in business related field preferred.
- Experience in banking or financial related field preferred.
- Exceptional Customer Service skills required.
- Working knowledge of loan documentation, loan systems, operations and accounting.
- Excellent communication skills.
- Proficient with Microsoft Excel and Word.
- Great organization skills and attention to detail.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.comCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org. - 5 Days Ago
Data Analyst - Loan Servicing
- CrossCountry Mortgage, LLC.
-
Cleveland, OH
FULL_TIME
- CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
- 13 Days Ago
Mortgage Loan Originator
- Motto Mortgage Ascent
-
Strongsville, OH
FULL_TIME
- Run YOUR loan origination business YOUR way!As a Loan Originator in a wholesale mortgage brokerage, you call the shots. At Motto Mortgage Ascent you will have exclusive access to a large residential r...
- 18 Days Ago
Mortgage Loan Originator
- Jet Direct Mortgage
-
Cleveland, OH
FULL_TIME
- MORTGAGE LOAN ORIGINATOR All Mortgage Lenders talk about their competitive compensation, quick turn times, in house products, etc. Sure we all have those, but why focus on the things that are a given ...
- 13 Days Ago
Reverse Mortgage Inside Sales Loan Officer
- Mutual of Omaha Mortgage
-
Cleveland, OH
FULL_TIME
- Join a winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years!Inspired by hometown values and a commitment to being responsible and caring for each ...
- 1 Month Ago
Consumer Loan Servicing Specialist
- First Mutual Holding Company
-
Westlake, OH
FULL_TIME
- Apply Job Type Full-time Description Position Summary:The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer ...
- 18 Days Ago
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0 Mortgage Loan Servicing Director jobs found in Cleveland, OH area
Executive Director
- ASM International
-
Cleveland, OH
- Executive Director for ASM International For over a century, ASM International has been the premier materials society th...
- 4/26/2024 12:00:00 AM
Senior Program Director
- CESO, Inc.
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Cleveland, OH
- Job Description Are you a Senior Program Director seeking purpose, challenge, and talented colleagues? With a diverse po...
- 4/26/2024 12:00:00 AM
Director of Engineering
- Amotec Inc.
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Cleveland, OH
- Amotec is currently supporting a search for a Global Director of Engineering. Located south of Cleveland, our client is ...
- 4/26/2024 12:00:00 AM
Executive Director
- HBA of Greater Cleveland
-
Independence, OH
- The Home Builders Association of Greater Cleveland is a non-profit professional association of almost 400 members. HBA r...
- 4/25/2024 12:00:00 AM
Director of Banquets
- InterContinental Cleveland
-
Cleveland, OH
- Oversee the execution of all banquet events to ensure optimum performance, superior guest service, and maximum profitabi...
- 4/25/2024 12:00:00 AM
Executive Director
- Maltz Museum
-
Cleveland, OH
- Position Overview The Executive Director (“ED”) is the chief executive officer of the Maltz Museum (“Museum”) and is app...
- 4/24/2024 12:00:00 AM
Director of Finance
- Confidential
-
Cleveland, OH
- Company Description Manufacturing Environment Role Description This is a full-time on-site role for a Director of Financ...
- 4/22/2024 12:00:00 AM
Food Service Director
- Healthcare Services Group, Inc.
-
FAIRLAWN, OH
- Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
- 4/17/2024 12:00:00 AM
About Cleveland, Ohio
Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States.
The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Director jobs
$156,122 to $327,118
Cleveland, Ohio area prices
were up 1.6% from a year ago
were up 1.6% from a year ago