Mortgage Loan Servicing Director jobs in Hempstead, NY

Are you interested in working alongside leaders in the mortgage industry that will help you grow your career? If so, we are looking for you!

We’re hiring a mortgage loan officer assistant who will act as the “right arm” to our Loan Officers. You’ll work directly with their borrowers to deliver a seamless and expeditious mortgage process while providing white-glove customer service. This position will be from the “contact to contract” phase of the loan. This support will allow our Loan Officer to spend the majority of their days originating more loans into the pipeline.

If you enjoy helping clients attain the home of their dreams and you are a detail-oriented professional who is passionate about customer satisfaction, we want you to join our dynamic and fast-growing team. This is your opportunity to learn from top industry professionals and maximize your earning potential. Apply today!Responsibilities:

• Serve as the primary contact during the “contact to contract” phase of the loan process and liaison between clients, referral partners, and the loan officer, and conduct meetings to coordinate any follow-up items
• Review all loan package documentation for discrepancies, omissions, and income calculation and then report any discrepancies to the loan originator
• Facilitate the completion of loan applications, coordinate the collection of documentation, including credit reports, run DU/LP/AUS, send a closing cost worksheet to borrowers, and prepare the file for processing
• Follow up and respond to customer and in-house inquiries on transactions and provide quotes as needed to offer superior customer service
• Build and maintain relationships with borrowers and referral partners to keep our current customers and attract new ones

Qualifications:

• Up-to-date NMLS license or willing to get licensed within 90 days
• Complete understanding of automated underwriting systems such LP and DU
• Minimum 2 years experience in a LOA/Loan Partner, Processor, Loan Officer, and/or Underwriter role, 5 years experience is preferred
• The ability to analyze credit reports, income, and asset documents, as well as an understanding of general ways to structure a loan
• Must have current working knowledge of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage procedures, processes, and documentation

About Company

Cliffco Mortgage is a direct mortgage lender that focuses on creating solutions for our borrowers, partners, and employees—to provide the very best experience. We are genuine, hard-working people who aren’t scared to continuously improve and intentionally push beyond what is considered “good enough.”

Join a company that values its people, innovates, and expands on its technology!