Mortgage Loan Servicing Director manages and directs all aspects of mortgage loan servicing functions. Plans and directs policies, objectives, initiatives of department. Being a Mortgage Loan Servicing Director evaluates all loans to ensure compliance with policies and processes. Provides recommendations on any areas that need improvement. Additionally, Mortgage Loan Servicing Director coordinates and consults others on complex loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Mortgage Loan Servicing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Mortgage Loan Servicing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
SUMMARY:
Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be outgoing, enthusiastic, conscientious, group oriented, open to change and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. Thorough knowledge of credit union's computer system for performing basic input/output tasks.
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