Mortgage Loan Servicing Director manages and directs all aspects of mortgage loan servicing functions. Plans and directs policies, objectives, initiatives of department. Being a Mortgage Loan Servicing Director evaluates all loans to ensure compliance with policies and processes. Provides recommendations on any areas that need improvement. Additionally, Mortgage Loan Servicing Director coordinates and consults others on complex loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Mortgage Loan Servicing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Mortgage Loan Servicing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Description
*We are hiring for one position candidate can be located in Yakima or Pasco, WA location office.
Position Description:
The Mortgage Loan Officer is accountable for developing positive relationships between customers, realtors, and the bank to increase market share.
Essential Functions:
Develop new customer relationships through calling on potential customers and promoting real estate loans and bank services.
Interviews applicants, and examines, evaluates, and recommends approval of customer applications for conventional residential mortgage, FHA/VA and/or construction loans.
Solicits business from realtors, builders, and other real estate related professionals.
Works with Mortgage underwriter to resolve mortgage application problems.
Reviews closing documents for completeness and accuracy. Ensures closings are prepared on time.
Assure complete and accurate loan documentation files, by following banks’ lending policy and procedure.
Protect the bank from financial loss on loans by timely review of customer loan performance and effective collection procedure.
Develop and maintain strong account relationships with customers ad loan originators.
Promote a good image of the bank in the community by being involved in civic and charitable activities.
Performs other related duties as assigned by the Mortgage Loan Manager or Mortgage Operations Manager.
COMPETENCIES:
Integrity and Trust
Ethics and Values
Requirements
DESIRED QUALIFICATIONS:
3-4 Years working in the real estate industry.
3-4 Years’ experience analyzing credit and property applications.
Proficient in Word, Excel, Internet, and demonstrated ability to learn other computer programs.
PHYSICAL REQUIREMENTS:
Ability to work full time, 40 hours per week
Ability to work additional hours if there is a business need
Standing occasionally, 33%-65% per day
Sitting frequently, 66% or more per day
Speaking frequently, 66% or more per day
Listening frequently, 66% or more per day
Climbing rarely, less than 33% per day
Stooping, squatting, rarely, less than 33% per day
Lifting to 25lbs, occasionally, 33%-65% per day
Manual dexterity, and fine hand manipulation, frequently, 66% of more per day
Overhead work, rarely, less than 33% per day
If you need reasonable accommodation to do the essential job functions, please provide details on the accommodation you would like to request.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
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