Mortgage Loan Servicing Director jobs in the United States

Mortgage Loan Servicing Director manages and directs all aspects of mortgage loan servicing functions. Plans and directs policies, objectives, initiatives of department. Being a Mortgage Loan Servicing Director evaluates all loans to ensure compliance with policies and processes. Provides recommendations on any areas that need improvement. Additionally, Mortgage Loan Servicing Director coordinates and consults others on complex loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Mortgage Loan Servicing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Mortgage Loan Servicing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Loan Servicing Associate
  • Total Mortgage Services
  • Milford, CT FULL_TIME

  • Job Title:
    Loan Servicing Associate
    Department:
    Servicing
    Location:
    Milford Office
    Position reports to:
    Post Closing Manager
    Position supervises:
    N/A
    FLSA status:
    __ Exempt     X Non-Exempt
    TMS Core Values:
    • Do the Right Thing
    • Embrace and Drive Change
    • Create and Maintain High Morale, Job Fulfillment and Enjoyment
    • Be Creative and Open-Minded
    • Pursue Growth and Learning in Self and Team
    • Build Open and Honest Relationships with Communication
    General Purpose and Scope (Summary):
    This entry level position is responsible for providing loan servicing customer support.  The primary responsibilities include answering incoming emails and phone calls from borrowers which can range from questions after closing to post purchase. 
     
    Responsibilities/Functions:
    - Perform interim servicing payment follow-up
    - Follow-up on delinquent payments
    - Assist borrowers with post closing questions including payments and escrow disbursements
    - Provide payment histories and payoff statements, as needed
    - Insurance Servicing mail
     
    Personal Traits / Competencies:
    - Good oral and written communication skills.
    - Must be customer service oriented.
    - Attention to detail
    - Ability to solve problems effectively
    - Fluent in Spanish is a plus
     
    Technical / Computer Skills:
    - Knowledge on moving documents electronically via e-mail etc.
    - Proficient using Microsoft Excel, Word and Outlook
    - General knowledge of the mortgage industry with specific knowledge of loan servicing, a plus.
    - Experience with our loan operating system; Encompass, a plus
     
    Education and Experience:
    - A business degree is desirable but not necessary; alternatively, a high school diploma or equivalent
    - Mortgage servicing experience
    - Customer service experience
     
    Hours for position:
    M-F 9am-5pm
    This position may require frequent additional hours, at times on a daily basis; must be available to work additional hours on short notice as determined by management to meet customer service and investor requirements
     
    Date Created:
    04/08/2024
    Date Updated:
    04/08/2024
    Conclusion
    This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
  • 2 Days Ago

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Loan Servicing Specialist
  • CrossCountry Mortgage, LLC.
  • Cleveland, OH FULL_TIME
  • CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
  • 2 Days Ago

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Data Analyst - Loan Servicing
  • CrossCountry Mortgage, LLC.
  • Cleveland, OH FULL_TIME
  • CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
  • 10 Days Ago

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Mortgage Loan Servicing Associate
  • Hawaii State Federal Credit Union
  • Honolulu, HI FULL_TIME
  • Position Summary Responsible for performing a variety of mortgage loan servicing functions including auditing new loan setup, performing system maintenance on loan accounts, reconciling monthly MERS r...
  • 16 Days Ago

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Mortgage Loan Servicing Specialist
  • New England Federal Credit Union
  • South Burlington, VT FULL_TIME
  • New England Federal Credit Union offers satisfying work opportunities and we believe our employees are the biggest asset to our success. Our competitive compensation and solid benefits package that st...
  • Just Posted

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Mortgage Loan Servicing Representative
  • Guardian Savings Bank
  • Cincinnati, OH FULL_TIME
  • Guardian Savings Bank is looking for a highly motivated and aggressive sales professional with lending experience to help grow our online lending platform as a Mortgage Loan Servicing Representative. ...
  • 1 Month Ago

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Programmatic Director
  • The Shipyard
  • Columbus, OH
  • The Shipyard is a leading, independent agency that builds performance-driven brands audiences can't help but love. By ap...
  • 4/23/2024 12:00:00 AM

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EXECUTIVE DIRECTOR
  • City Of New York
  • Columbus, OH
  • City of New York Executive Director New York , New York Apply Now Work Location: 30-30 Thomson Avenue, LIC, NY 11101All ...
  • 4/23/2024 12:00:00 AM

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Director Compliance
  • AmeriHealth Caritas
  • Dublin, OH
  • Job Brief The office is located in Dublin, Ohio. Contractually must live in Ohio. Will be required to attend meetings in...
  • 4/22/2024 12:00:00 AM

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Director of Development
  • Shadowbox Live
  • Columbus, OH
  • We are now hiring a Full-time Director of Development at Shadowbox Live in Columbus Ohio.Do you thrive in a creative env...
  • 4/22/2024 12:00:00 AM

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Director of Development
  • Group Management Services
  • Columbus, OH
  • We are now hiring a Full-time Director of Development at Shadowbox Live in Columbus Ohio. Do you thrive in a creative en...
  • 4/21/2024 12:00:00 AM

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Director of Cultivation
  • Battle Green
  • Columbus, OH
  • Director of Cultivation Department: Cultivation Employment Type: Full Time Location: Columbus-Boltonfield, OH Reporting ...
  • 4/21/2024 12:00:00 AM

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Director of Preconstruction
  • Wallick Communities
  • New Albany, OH
  • Description Wallick’s Construction team is currently seeking an experienced Construction professional for a Director of ...
  • 4/3/2024 12:00:00 AM

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Executive Director
  • Wallick Communities
  • Columbus, OH
  • Description We need you at the Ashford on Broad at our Executive Director. Come be a part of the Wallick Team - where we...
  • 4/1/2024 12:00:00 AM

Income Estimation for Mortgage Loan Servicing Director jobs
$158,984 to $333,114