Mortgage Loan Servicing Manager jobs in Binghamton, NY

Mortgage Loan Servicing Manager manages a team that supports the mortgage loan servicing functions. Ensures all documents are accurate and complete. Being a Mortgage Loan Servicing Manager monitors processes and makes recommendations for improvement. May require a bachelor's degree. Additionally, Mortgage Loan Servicing Manager typically reports to a head of a unit/department. The Mortgage Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Mortgage Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Retail Loan Servicing Manager
  • Tompkins Community Bank
  • Ithaca, NY FULL_TIME
  • Overview

    Position will report to the Loan Operations Manager, will be responsible for the management of day-to-day operations including planning, organizing and coordinating the functions and activities of the Retail Loan Servicing team in order to ensure the efficient boarding and servicing of retail and mortgage loans.   

     

    The Retail Loan Servicing Manager will provide leadership and guidance to the retail loan servicing team.  Implement strategies to achieve goals developed for the unit.  Responsible for ensuring the department’s compliance with operating policies and procedures and outside regulatory requirements.  Emphasis is placed on continuous improvement around operational process and procedures. 

    Responsibilities

    • Plan, organize and coordinate the functions and activities of the Retail Loan Servicing team including: distributing work; maintaining schedules to ensure department coverage; keeping team members informed of pertinent policies and procedures affecting the department and/or their jobs and ensures they are trained/equipped to adopt/adapt to any change(s); holding team members accountable for meeting quality and production standards.
    • Directly supervise an assigned team creating an atmosphere in which upward communication from team members is encouraged; fosters an environment of continuous improvement; performance is being managed effectively; assisting in the selection of new team members; developing existing team members and onboarding new team members.
    • Engage in ongoing efforts to introduce and promote new methods for becoming both more efficient and effective in the servicing of retail loans and departmental goals are being met. Implement strategies to achieve goals assigned to the unit as established in the division’s annual operating plan.
    • Develops metrics and action plans for evaluating and improving team performance; measuring productivity and quality against company and departmental standards. Routinely assess and evaluate the department’s need to implement, change or incorporate new technology or equipment (software and hardware) within Retail lending process.
    • Continually review journals, articles, publications, and other material to stay abreast of regulatory and legal changes pertinent to the Retail lending operation; maintain oversight of all departmental policies and operating procedures and ensure that they are in compliance and aligned with overall Company policies and operating objectives as well 
    • as all applicable laws and regulations. Keep all stakeholders informed of changes in policies and procedures as the occur.
    • Monitor all retail lending activities in the company, act as liaison between the retail Loan Servicing team and other areas of the Company including Credit Administration. Interface with the Central Recovery team (as needed) to assist in the collection of past-due loans and/or to protect the Company's financial interests in a workout situation.
    • Resolve the more complex problems involving retail loan servicing and provide direct service to customers as needed.
    • Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company's compliance with all regulatory requirements.
    • Collaborate with the other department managers, colleagues, and appropriate team members in order to achieve goals.
    • Provide periodic reports upon request.  
    • Prepare budgets and projections.
    • All other duties as assigned.

    Qualifications

    • A Bachelor’s degree in a related field of study; specialized bank Retail lending education and training.
    • Eight Years (8) of experience in related lending positions.
    • Thorough knowledge of current lending regulations including federal, state and local laws.
    • Proficient interpersonal relations and communicative skills with an ability to work both independently and collaboratively.
    • Working knowledge of bank operating policies and procedures which impact Retail loan services.
    • Demonstrated leadership and supervisory skills.
    • Ability to evaluate effectiveness of processes and procedures with a drive for continuous improvement.

    Benefits

    • Medical
    • Dental
    • Vision
    • 401(k) Match
    • Profit Sharing
    • Paid Time Off
    • 11 Holidays
    • Tuition Reimbursement
    • Free Parking throughout Tompkins Community Bank
    • Employee Referrals

    EEO Statement

    Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

     

    For more information, please click here.

    Pay Range

    USD $103,585.00 - USD $128,900.00 /Yr.
  • 21 Days Ago

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Senior Loan Servicing Specialist
  • Tompkins Community Bank
  • Ithaca, NY FULL_TIME
  • Overview Responsible for coordinating workflow of assigned work teams within the Loan Servicing Department. Assist Supervisors within the Loan Servicing Department by directing the daily operational a...
  • 19 Days Ago

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Loan Servicing Specialist II
  • Tompkins Community Bank
  • Ithaca, NY FULL_TIME
  • Overview This position works with the Retail Loan Servicing team which is comprised of multiple work groups, each one specializing in a different stage of the loan process. This position requires the ...
  • 2 Months Ago

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Mortgage Loan Officer (Mortgage Sales)
  • AmeriCU Credit Union
  • Ithaca, NY FULL_TIME
  • Mortgage Loan Officer - Mortgage Sales Sign on Bonus! Location: Ithaca, NY and surrounding areas Base Rate compensation structure: First 90 days: $25.00/hour Next 30 days: $20.00/hour Thereafter: $15....
  • 1 Month Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Owego, NY FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • Just Posted

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Mortgage Originator- Ithaca & Cortland
  • Manufacturers and Traders Trust Co
  • Ithaca, NY FULL_TIME
  • Overview: Primarily responsible for working with customers interested in identifying and obtaining permanent FHA/VA and conventional mortgage loans and other residential mortgage programs that best me...
  • 5 Days Ago

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0 Mortgage Loan Servicing Manager jobs found in Binghamton, NY area

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Restaurant Manager
  • Red Lobster, Inc.
  • Vestal, NY
  • ** Restaurant Manager** *Share by Email* If operating a restaurant is your dream career, you can make it happen at Red L...
  • 3/28/2024 12:00:00 AM

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Towanda, PA
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly,...
  • 3/28/2024 12:00:00 AM

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Registered Nurse 1
  • StateJobsNY
  • Binghamton, NY
  • Must have nursing license. Duties Description Monitors individual's medical/health needs and services. Visits each assig...
  • 3/27/2024 12:00:00 AM

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Front Office Coordinator - Towanda, PA
  • Athletico Physical Therapy
  • Towanda, PA
  • Position Overview: Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and tr...
  • 3/27/2024 12:00:00 AM

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Relationship Manager I
  • First Citizens Community Bank
  • Sayre, PA
  • Work for one of the nation's top community banks! Our goal is to support the growth of the communities we serve. First C...
  • 3/26/2024 12:00:00 AM

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Weekend Night Nurse (LPN or RN)
  • BAYADA Home Health Care
  • Susquehanna, PA
  • Come for the Flexibility, Stay for the Culture Are you looking to expand your clinical skills? Many of our adult and ped...
  • 3/25/2024 12:00:00 AM

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Director of TRIO Upward Bound
  • TRIO-SSS
  • Binghamton, NY
  • Thank you for considering The Research Foundation for SUNY at Binghamton in your search. Category: Professional Subscrib...
  • 3/24/2024 12:00:00 AM

Binghamton /ˈbɪŋəmtən/ is a city in, and the county seat of, Broome County, New York, United States. It lies in the state's Southern Tier region near the Pennsylvania border, in a bowl-shaped valley at the confluence of the Susquehanna and Chenango Rivers. Binghamton is the principal city and cultural center of the Binghamton metropolitan area (also known as Greater Binghamton, or historically the Triple Cities), home to a quarter million people. The population of the city itself, according to the 2010 census, is 47,376. From the days of the railroad, Binghamton was a transportation crossroads...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Manager jobs
$77,849 to $112,022
Binghamton, New York area prices
were up 1.5% from a year ago

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