Mortgage Loan Servicing Manager jobs in Omaha, NE

As a Loan Servicing Specialist at Dayspring Bank, the primary focus is to provide loan operational support to all Dayspring Bank locations.

Here are the key responsibilities with this role:

• Education and Support: Assist our loan administration staff with training and best practices when using our internal core software, Fiserv Premier. Model consistency to the teams with established procedures.
• Product Knowledge: Maintain a strong working knowledge of lending products, ensuring compliance with any bank policies, procedures, and regulations.
• Analytical Approach: Thoughtfully, efficiently, and accurately review assigned reports for multiple locations, ensuring that procedures have been followed. Having a detailed eye for exceptions and anomalies is key in these reviews.
• Complex Account Transaction Processing: Let’s face it – some banking transactions are just complicated. Participations, escrow, and loans with multiple payment streams, will be a part of your daily routine. This role is the go-to for all things loan transactions.
• Account and System Maintenance: Assist with on-going maintenance of all loan accounts, including the boarding of loan modifications to the Fiserv Premier Core for all locations.
• Effective Communication: Communicate effectively and positively across various channels, (Outlook, Teams, phone calls, face-to -face). Foster smooth interactions with colleagues and customers.
• Initiative: Continuously seek ways to enhance efficiency and improve existing processes.
• Confidentiality: Safeguard customeraccount information with utmost confidentiality.

This role doesn’t just solve problems – it’s about creating positive, lasting impressions for our entire Lending Team.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Omaha, NE 68127: Relocate before starting work (Required)

Work Location: In person