Mortgage Loan Servicing Manager manages a team that supports the mortgage loan servicing functions. Ensures all documents are accurate and complete. Being a Mortgage Loan Servicing Manager monitors processes and makes recommendations for improvement. May require a bachelor's degree. Additionally, Mortgage Loan Servicing Manager typically reports to a head of a unit/department. The Mortgage Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Mortgage Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Description
Who We Are
At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mortgage lender enables us to provide. Since 2001, we have been recognized as a top-choice residential lender in the St. Louis metropolitan area by the St. Louis Business Journal. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage, which is why we put so much emphasis ensuring that DAS Acquisition Company, LLC. is a great place to work!
What You’ll Do
Responsible for mortgage loan administration (servicing) duties including, but not limited to: responding to customer inquiries; resolving customer-related issues; ensuring real estate taxes, property insurance, and mortgage insurance are paid current and maintained in accordance with investor guidelines; preparation of lien releases per state law; mortgage payments and payoffs, and control delinquency and recover potential loss revenue for both its clients as well as the company.
Responsibilities
· Responding to customer inquiries.
· Ensuring real estate taxes, property insurance, and mortgage insurance are paid current and maintained in accordance with investor guidelines
· Responsible for processing mail loan payments and the review of mortgage loan payments processed.
· Responsible for quoting mortgage loan payoff requests, processing payoff funds, preparing return of paid in full documents to the borrower in adherence with state and local mandates.
· Manages transfer of servicing procedures
· Control delinquency and recover potential loss revenue for both its clients as well as the company.
Requirements
· 2- 4-year college curriculum preferred, or equivalent industry experience
· Minimum 5 years related experience and/or training.
· Broad understanding of residential mortgage loans, and familiarity with mortgage loan products
· Knowledge of Encompass, LOS software, and various investor websites
· Positive attitude, excellent attention to detail, and a strong work ethic
Clear All
0 Mortgage Loan Servicing Manager jobs found in Saint Louis, MO area