Mortgage Operations Manager jobs in Baltimore, MD

Description

Who We Are

At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mortgage lender enables us to provide. Since 2001, we have been recognized as a top-choice residential lender in the St. Louis metropolitan area by the St. Louis Business Journal. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage, which is why we put so much emphasis ensuring that DAS Acquisition Company, LLC. is a great place to work!

What You'll Do

The Branch Sales Manager is responsible for management of the branch Loan Officers, ensuring branch profitability, compliance with DAS processes and regulatory guidelines, and ensuring customer satisfaction. You'll manage a team of branch sales staff in ensuring workflow is accurate and delivered timely in order to meet client closing deadlines while ensuring branch revenue margin is protected to ensure ongoing operational success.

Responsibilities

• Direct and manage sales personnel (Mortgage Loan Originators(MLO) in their daily activities, ensuring compliance with DAS processes and regulatory guidelines.
• Maintain a thorough understanding of mortgage programs and guidelines as well as stay current with industry regulations.
• Recruit, hire and ensure training is completed for MLOs. Ongoing mentorship and management of staff.
• Develop compensation programs for branch personnel ensuring margins for business exist to ensure ongoing success.
• Partner with Compliance Officer, DAS U and other departmental management personnel to ensure educational programs are fulfilled within branch location. Continue independent education.
• Partner with Human Resources on employee relations and performance matters. Coordinate recruiting efforts with recruiting function of Human Resources including posting of positions, interviewing, testing assessments, and offer letters.
• Work through Finance and Human Resources to develop appropriate compensation plans for commissioned MLOs, ensuring compliance with CFPB regulations.
• Originate loans and build a production pipeline adding to branch production.

Requirements

Job Requirements

• Residential mortgage banking industry, familiar with company’s mortgage products and investors.
• Management and process flow skills. High level of written and oral communication skills, strong relationship building skills.
• Ability to effectively communicate, educate, and motivate staff, manages multiple priorities, work under pressure, and quickly adapt to market fluctuations.
• Positive attitude, planning and execution, strong work ethic.
• Leadership and Management, Strategic Thinking, Problem solving, Interpersonal Skills, Ethics, Teamwork, Motivation, Customer Service.
• BA or equivalent; or equivalent combination of education and experience.
• Five plus years related industry experience and/or training.
• Must be familiar with All Residential Mortgage Loan products.
• Mortgage Loan Originator license reflected in the NMLS system.
• Office environment: Daily computer usage requires close vision. Regular attendance is required.
• Extremely fast paced, high volume activities, managing multiple priorities.
• MLO approved license in NMLS

Compensation

· Minimum Salary - $35,568 (Recoverable)

· Commissions on personal production.

· Voluntary: Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K

· Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock Ownership Plan (ESOP)