Mortgage Operations Manager jobs in Chandler, AZ

Mortgage Operations Manager oversees all mortgage lending operations, including verifying property appraisals, marketing loan products, and loan processing. Manages resources to ensure quality mortgage loan service and efficient delivery of products and services to clients. Being a Mortgage Operations Manager monitors the productivity and budgetary performance of the operations department and develops new procedures to improve processes. Acts as a resource for knowledge on mortgage lending operations and trains and educates personnel on new or changing regulations or procedures. Additionally, Mortgage Operations Manager requires a bachelor's degree. Typically reports to a director. The Mortgage Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Mortgage Operations Manager jobs

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Branch Operations Manager
  • DHI Mortgage
  • Scottsdale, AZ FULL_TIME

  • D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

    D.R. Horton, Inc. is currently looking for a Branch Operations Manager - Producing for their Financial Services Branch Department. The right candidate will assist the branch to achieve capture rate goals on captive business. Maintain Customer Service rating of 90% or greater. Originate non-captive business greater than or equal to 20% of total branch production. Maintain acceptable DHI Mortgage Company Compliance Score to avoid Post Closing issues to ensure that loans are saleable and insurable. Assist Branch Manager with achieving fixed costs goal for branch.

    Essential Duties and Responsibilities
    • Training & Staff Development
      • Branch Manager is ultimately responsible for training of staff, but Branch Operations Manager should assist with this responsibility
      • New employees must attend New Employee Orientation
      • Assist Branch Manager with continually assessing training/follow-up needs of staff and coordinate training accordingly
      • Assist Branch Manager with ensuring proper systems are in place and all employees within the branch are executing properly
      • Support AUS programs and other DHI Mortgage Company initiatives
    • Marketing
      • Evaluate the processing staff and assist them with setting goals. Review their progress quarterly
      • Assist Branch Manager to develop professional business relationships with affiliated builder Division President, Sales Manager, Closing Coordinator and sales agents
      • Call on sales agents in subdivisions regularly
      • Help to coordinate social functions with the sales agents at least quarterly
      • Develop a professional business relationship with Realtors who sell homes for your affiliated builder
      • Assist Branch Manager to develop an annual branch marketing plan covering captive and non-captive business and evaluate progress with Loan Officers quarterly
      • Help to evaluate progress of marketing efforts with Loan Officers in weekly production meetings. Support Loan Officers in non-captive production.
    • Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in pipeline management. Branch Operations Managers are responsible for daily management of the pipeline (loan application to Investor) via use of these reports and direct communication with the staff.
      • Monitor "Projected to Close" report daily and ensure proper progress is made and closing documents are issued in a timely manner
      • Review the following report daily and manage staff accordingly: Timeline Exception Report to ensure timely loan approvals
      • The following should be done weekly: Review Loan Approval Conditions Report and follow up on any outstanding conditions. Review Post Closing Reports and follow up accordingly.
      • Lead Loan Processor meeting
      • Attend Loan Officer meeting and Builder meetings as directed by Branch Manager
      • Be available to staff for questions and assistance on files. Work with Underwriting Department, Product Development, Closing and other departments to coordinate solutions on files. Direct staff to communicate loan issues quickly to all concerned parties, including borrowers, builder staff, sales agents and Realtors as authorized by borrowers.
      • Develop relationships with staff. Lead by examples; foster a team atmosphere and attitude. Motivate the staff to manage individual pipelines proactively, no reactively.
      • Review all rejected files for alternatives, prior to sending denial and/or transfer. Make sure rejected files receive a second underwriting review. Audit the files for compliance review.
      • Assist Branch Manager with the Builder Sales and Closing Reports
      • Originate employee loans
    • Customer Service
      • Maintaining great customer service is essential in order to achieve the desired capture rate goal and to develop non-captive business. The Branch Operations Manager must motivate the entire staff to treat each customer (including the homebuyer, builder, on-site sales agent, and realtor) as a TOP PRIORITY. This must be your branch's defining characteristic.
    • Compliance
      • Read the DHI Mortgage Company Compliance Manual, DHI Mortgage Company Policy and Procedures Manual and the DR Horton Employee Handbook and all updates in a timely manner.
      • Attend scheduled Compliance training
      • Respond to all Compliance Audits within the required timeframe and use audits in staff training
      • Communicate the benefits of Compliance to the staff and embrace its importance
      • Help monitor and train on Quality Control issues. Maintain overall focus on QC.
    • Miscellaneous
      • Process payroll on an as needed basis for the Branch Manager, along with monitoring staff vacation and sick time.
      • Attend Manager meetings prepared to participate and communicate all pertinent information back to the staff.
      • Develop effective working relationships with fellow managers throughout the company.
      • Exhibit the Company Mission Statement and Core Values
      • Other duties/responsibilities as assigned by Branch Manager.
      Supervisory Responsibilities
      Directly supervises two or more employees in the Branch. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    Education and/or Experience
    • Bachelor's degree (B. A.) from four-year college or university; or six to eight years related experience and/or training; or equivalent combination of education and experience.
    • Originator's license as required by state.
    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder.

    Come follow our newest Open Jobs on Twitter and like us on Facebook!


    Job    : Financial Services
    Primary Location: Arizona-Scottsdale
    Organization: Mortgage
    Schedule: Full-time


    Job Posting    : Mar 11, 2024, 4:52:14 PM

  • 1 Month Ago
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Mortgage Branch Manager
  • X2 Mortgage
  • Chandler, AZ FULL_TIME
  • X2 Mortgage is a modern mortgage brokerage built to not only save our clients as much money as possible, but ultimately provide a world class experience. A Lead Loan Officer/Branch Manager position is...
  • 19 Days Ago
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Condo Desk Manager
  • V.I.P. Mortgage Inc.
  • Scottsdale, AZ FULL_TIME
  • SUMMARY: The Condo Desk Manager leads the Condo Desk Team in the process of obtaining the appropriate documentation to complete detailed reviews and analysis of condominium projects to determine condo...
  • 19 Days Ago
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Social Media Manager/Graphic Designer
  • Sun American Mortgage
  • Mesa, AZ FULL_TIME
  • We are looking for a Social Media Manager/Graphic Designer to join our office in Mesa, Arizona. This is a hybrid position offering the ability to work both in the office and at home. We are looking fo...
  • 17 Days Ago
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Mortgage Loan Originator
  • USA Mortgage
  • Gilbert, AZ FULL_TIME
  • Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
  • Just Posted
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Mortgage Loan Originator
  • USA Mortgage
  • Scottsdale, AZ FULL_TIME
  • Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
  • Just Posted
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0 Mortgage Operations Manager jobs found in Chandler, AZ area

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Mortgage Branch Manager
  • Primary Residential Mortgage
  • Mesa, AZ
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations, and seeks a Mortgage Branch Manager of Retail Mor...
  • 4/23/2024 12:00:00 AM
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Accounts Receivable Specialist (MAZ2024-6923)
  • Realmanage
  • Arizona City, AZ
  • OverviewHow would you like to work for a technology-based HOA management company that is growing rapidly, offers opportu...
  • 4/22/2024 12:00:00 AM
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Branch Manager II
  • Great Western Bank
  • Scottsdale, AZ
  • ** Branch Manager II** **Job Category****:** Retail **Requisition Number****:** BRANC004454 Showing 1 location **Job Det...
  • 4/21/2024 12:00:00 AM
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Remote Life Insurance Sales-LEADS LEADS LEADS
  • Ea Agency / Symmetry Financial Group
  • Chandler, AZ
  • Are ready for a career with time flexibility and uncapped income? Are you looking for a proven system that delivers cons...
  • 4/21/2024 12:00:00 AM
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Mortgage Branch Manager
  • Primary Residential Mortgage
  • Arizona City, AZ
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations, and seeks a Mortgage Branch Manager of Retail Mor...
  • 4/21/2024 12:00:00 AM
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Entry level to insurance agency owner remote (Gilbert, AZ)
  • Adair Agency
  • Gilbert, AZ
  • We are seeking a highly motivated individual that is ready to become licensed or who is currently licensed to join our t...
  • 4/20/2024 12:00:00 AM
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VP - Portfolio Manager - Sponsor Finance
  • Western Alliance Bancorporation
  • Phoenix, AZ
  • Job Title: VP - Portfolio Manager - Sponsor Finance Location: CityScape What you'll do: The position of Portfolio Manage...
  • 4/19/2024 12:00:00 AM
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Audit Supervisor
  • Western Alliance Bancorporation
  • Chandler, AZ
  • Job Title Audit Supervisor Location CityScape What you'll do: As an Audit Supervisor you will assist in planning, execut...
  • 4/19/2024 12:00:00 AM
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About Chandler, Arizona

Chandler is a city in Maricopa County, Arizona, United States, and a prominent suburb of the Phoenix, Arizona, Metropolitan Statistical Area (MSA). It is bordered to the north and west by Tempe, to the north by Mesa, to the west by Phoenix, to the south by the Gila River Indian Community, and to the east by Gilbert. As of 2017, the population was estimated at 253,458 according to the United States Census Bureau. According to the United States Census Bureau, Chandler has a total area of 58.0 square miles (150 km2), of which 57.9 square miles (150 km2) of it is land and 0.1 square miles (0.26 km...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Operations Manager jobs
$128,696 to $152,637
Chandler, Arizona area prices
were up 2.2% from a year ago
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What does a Mortgage Operations Manager do?

Mortgage Operations Manager in Milwaukee, WI
Previous experience in management level mortgage jobs will qualify you for this rewarding opportunity.
December 05, 2019
Mortgage Operations Manager in Fort Worth, TX
With our energetic and creative staff headed by our Mortgage Operations Manager, along with cutting edge technology, we approve and process mortgages quickly and successfully without jeopardizing quality.
February 14, 2020
Mortgage Operations Manager in York, PA
We have cultivated a fun team environment where there is opportunity to grow your mortgage manager career reaping benefits both professionally and personally.
February 11, 2020