Mortgage Operations Manager jobs in Concord, NH

We owe our success to the efficiency of our organizational processes and at the branch, and this starts with our Operations manager. As an ideal candidate, you’ll have a sharp business mind and proven success managing people within the shipping and handling environment, organizing delivery routes and product knowledge. You’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency and support the team.

Knowledge, skills and responsibilities:

• Communicate with the branch manager, team members, and vendors to ensure proper scheduling of order and delivery and inventory of products

• Ensure operational activities remain on time and within a defined budget

• Track staffing requirements, support in hiring new employees as needed

• Lead, motivate, and support your team

• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

Qualifications:

• 2 years’ proven experience in an operations management position

• Ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

We are a family and community first company, and our benefits and opportunities prove it! As a fulltime team member, you will have access to health benefits for yourself and your family, wellness discounts, team member assistance programs, team member discounts, 401k with a company match, financial protection (HSA, FSA, life insurance, etc.) Earned paid time off totaling 15 days per year as well as paid company holidays. Community involvement opportunities such as TGG Cares and more!

We are always looking to promote within and have a lot of opportunities for growth. This may be the opportunity you have been looking for- Join our Granite Group team today to lead and work alongside great people!