Mortgage Operations Specialist coordinates the company's entire mortgage lending operations and activities. Reviews, analyzes and modifies overall operational systems and procedures relating to the mortgage lending function. Being a Mortgage Operations Specialist develops activities within the mortgage lending operations area and coordinates those activities with other functional areas. Monitors operations to ensure they are within budget. Additionally, Mortgage Operations Specialist provides recommendations for improvements in processes. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Operations Specialist has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Mortgage Operations Specialist typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
Mortgage Operations Manager
The Mortgage Operations Manager position is responsible for the management of the origination process through the post-closing process.
Key ResponsibilitiesBusiness Development and Sales
· - Responsible for new business development and identifying strategic opportunities to grow mortgage lending. Ensure achievement of annual mortgage production goals set by the bank for the year.
· - Oversight of the overall planning and development to ensure the bank’s annual consumer loan goals are met
· - Responsible for meeting the goals set for portfolio and loan sale mix
· - Develop overall strategies to achieve annual department goals other than production goals
Audit
· - Meet annual requirements for FTHB seminars and mortgage days in all Savings Bank of Danbury markets
· - Audit and reviews results are less than two report findings per audit
· - Audit and reviews are prepared and responses to audits occur within established timelines
Policy and Procedure Management
· - Ensure through lending process that loans are underwritten and approved following Savings Bank of Danbury policies and procedures
· - Maintain up to date knowledge of changing legislation so that Savings Bank of Danbury complies with all state and federal compliance regulations
· - Adheres to company policies and procedures on loans sold to investors ensuring they meet the investors guidelines
· - Is aware of and complies with CRA guidelines and policies, ethics policy, and non-discrimination policy.
Requirements
Educational and experience requirements include: Mortgage
· Excellent written and oral communication skills to interact with customers and our internal team
· Proven high level management skills
· Minimum of 5 years of experience in mortgage management or a similar role
- Strong knowledge of mortgage lending practices, regulations, and industry standards
- Familiarity with financial services software and systems
- Excellent analytical skills with the ability to assess risk and make informed decisions
- Strong understanding of GAAP principles and regulatory reporting requirements
- Knowledge of SOX (Sarbanes-Oxley Act) compliance is preferred
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee:
Is regularly required to operate a computer and other office equipment, such as, a copy machine, calculator, phone, and computer printer.
Must be able to remain in a stationary position 70% of the time.
Is required to have close visual acuity to perform an activity such as, viewing a computer terminal and determine the accuracy, neatness, and thoroughness of work assigned to self and staff.
Is required to express or exchange ideas by means of the spoken word to convey detailed spoken instructions to other employees accurately.
Must be able to receive detailed information through oral communication.
The noise level in the work environment is usually low to moderate.
Position is considered sedentary and may require employee to lift up to 10 pounds.
Job Type: Full-time
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
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