Mortgage Payment Processing Clerk processes loan payments; inputs data to document transactions. Authorizes reports for credit, appraisals, employment, etc. Prepares and collects fees. Being a Mortgage Payment Processing Clerk may interact with collection department regarding delinquencies/non-payments. Requires a high school diploma or its equivalent. Additionally, Mortgage Payment Processing Clerk typically reports to a supervisor. The Mortgage Payment Processing Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
ESSENTIAL FUNCTIONS AND BASIC DUTIES
2. Assumes responsibility for effectively researching, tracking, and resolving member account problems and discrepancies.
3. Assumes responsibility for establishing and maintaining effective communication and coordination with members, area personnel and with management.
4. Assumes responsibility for related duties as required or assigned.
PERFORMANCE MEASUREMENTS
Requirements
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE : General knowledge of Credit Union policies and procedures
EXPERIENCE PREFERRED: At least one year of financial institution operation experience
SKILLS/ABILITIES: Well organized.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 50 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform basic math skills; compute discounts and percentages
LANGUAGE ABILITY: Ability to read and understand a variety of written publications.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
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