Mortgage Quality Assurance Manager jobs in Hialeah, FL
Mortgage Quality Assurance Manager manages a team of auditors who ensure procedures regarding mortgage loans are being met according to company guidelines and policies. Reviews non-compliant operations and develops training programs to improve quality. Being a Mortgage Quality Assurance Manager provides reports to top management on training goals and results. May require a bachelor's degree. Additionally, Mortgage Quality Assurance Manager typically reports to a director. The Mortgage Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Mortgage Quality Assurance Manager jobs
Training & Quality Assurance Manager
- Crystal Cruises
-
Aventura, FL
FULL_TIME
-
Job Summary
As a Training & Quality Assurance Manager, you will be responsible for facilitating the training needs of Reservations Global new hires, conducting recurrent training and webinars, as well as leading and handling escalations from the team.
Essential Job Duties
Facilitate both in-person and virtual training for Reservations new hires and recurrent sessions. Monitor individual progress and offer feedback to help participants achieve their course goals. Administer, grade, and maintain accurate records of all exams using Excel. Address and resolve any technical issues that may arise during the training. Additionally, conduct recurrent training and webinars as required.
Collaborate with Reservations managers to create tailored training materials. This includes developing training content such as manuals, training aids, tests, and self-paced tutorials. Ensure accuracy and grammatical correctness, and record audio scripts for tutorials. Additionally, schedule keynote speakers and benefits orientations, handle printing tasks, request necessary supplies, and address system access issues.
Collaborate with other departments for training needs and special projects while maintaining ongoing professional development to meet business training requirements.
Communicate in writing regarding class progress, including tracking daily attendance and punctuality. Provide updates on course completion and any separations that occur within the class.
Create, update, and distribute product and system manuals.
Quality assurance weekly reviews and any training required.
Weekly and monthly call evaluation, ensuring high quality service standards.
Standard Operating Procedures (SOPs) that enhance and streamline processes and improve evaluation efficiency.
Lead meetings and sessions to address team targets and concerns.
Provide coaching to team members facing challenges in meeting touchpoint expectations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Works in a typical office environment with quiet-to-moderate noise generated by computer printer, fax machine and light traffic.
Physical Demands
Requires sitting, standing, walking, bending, and reaching. May require lifting or pushing up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment.
Expected Hours of Work
The position is full-time and frequently requires working additional time outside of normal business hours.
Requirements
Education: bachelor’s degree in related field preferred.
Experience:
3 years of customer service and training experience.
Must be proficient in Microsoft Word, PowerPoint, and Excel.
Experience with customer service trainer/instructor environment
Quality Assurance experience
Skills/Qualifications:
Skilled communicator with good facilitator and platform skills.
Knowledge of company/departmental policies and procedures used to issue verbal/written corrective counselling,
Must be detailed oriented, organized, and work well with little supervision/highly motivated.
Must be committed to the development of others; demonstrate and encourage strong work ethic.
Ability to read, analyze and interpret regulations, management system standards.
Proficiency in computer systems and software applications including spreadsheet and presentation applications.
Ability to work within, and communicate effectively with, all levels of employees and management,
Ability to work, with minimal supervision, maintaining productivity and efficiency when required.
Very strong English writing and communication skills.
- 14 Days Ago
Mortgage Branch Manager (revenue share available)
- SuCasa Mortgage Team (Powered by NEXA)
-
Aventura, FL
CONTRACTOR,FULL_TIME
- Revenue branch partnership for an experienced producer looking to grow purchase business, recruit loan officers to team and increase income via Revenue Share compensation. Your branch will have access...
- 17 Days Ago
Quality Assurance Supervisor/Manager - F-5 Aircraft Maintenance - NAS Key West,
- Vertex Aerospace LLC
-
Key West, FL
FULL_TIME
- DescriptionThe Vertex Company is a services solutions provider that operates as a federal government prime contractor. With over 7,000 employees in 200 locations worldwide, the Mississippi-based compa...
- 20 Days Ago
Quality Assurance Specialist
- Spices USA
-
Hialeah, FL
FULL_TIME
- Do you have a passion for ensuring the highest quality standards in the food industry? We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. If you are a meticu...
- 19 Days Ago
Quality Assurance Auditor
- Xtreme Aviation
-
locka, FL
FULL_TIME
- RESPONSIBILITIES & DUTIES: The Quality Assurance Auditor reports to the Quality Assurance Manager in all matters affecting the Airworthiness, performance, and adherences to safety standards. The Quali...
- 19 Days Ago
Supervisor, Food Safety and Quality Assurance
- Sysco
-
Medley, FL
FULL_TIME
- Company: US1490 North Star Seafood, LLCZip Code:33178Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage: 0COMPENSATION INF...
- Just Posted
Filters
- Current Active Filter
- Hialeah, FL
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Mortgage Quality Assurance Manager jobs found in Hialeah, FL area
Quality Assurance Engineer
- Hilton Software
-
Coral Springs, FL
- This is a full time position in our Coral Springs, FL office and is not a remote position. Candidates must be eligible t...
- 4/18/2024 12:00:00 AM
Quality Assurance Manager
- Transpire Bio
-
Fort Lauderdale, FL
- JOB DESCRIPTION QA Manager, System Compliance Scope of Function: Responsible for leading the development, implementation...
- 4/18/2024 12:00:00 AM
Quality Assurance Engineer
- Hilton Software
-
Pompano Beach, FL
- This is a full time position in our Coral Springs, FL office and is not a remote position.Candidates must be eligible to...
- 4/18/2024 12:00:00 AM
Pharmacy Technician II
- IASIS Healthcare
-
Miami, FL
- Pharmacy Technician IIClick Here to Apply OnlineJob DescriptionLocation: Coral Gables HospitalPosted Date: 4/8/2024Job T...
- 4/18/2024 12:00:00 AM
Pharmacy Tech
- IASIS Healthcare
-
Miami, FL
- Pharmacy TechClick Here to Apply OnlineJob DescriptionLocation: Coral Gables HospitalPosted Date: 1/10/2024Job Type: Per...
- 4/18/2024 12:00:00 AM
Senior Functional Analyst & Developer
- Independent Purchasing Cooperative
-
Miami, FL
- We are seeking a highly skilled and experienced Dynamics 365 CRM Functional Analyst and Developer to join our team. In t...
- 4/17/2024 12:00:00 AM
Senior Functional Analyst & Developer
- Independent Purchasing Cooperative
-
Miami, FL
- We are seeking a highly skilled and experienced Dynamics 365 CRM Functional Analyst and Developer to join our team. In t...
- 4/16/2024 12:00:00 AM
Quality Assurance Manager
- Transpire Bio
-
Weston, FL
- JOB DESCRIPTION – QA Manager, System Compliance Scope of Function: Responsible for leading the development, implementati...
- 4/14/2024 12:00:00 AM
About Hialeah, Florida
Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat).
Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Quality Assurance Manager jobs
$84,132 to $113,151
Hialeah, Florida area prices
were up 2.9% from a year ago
were up 2.9% from a year ago
What does a Mortgage Quality Assurance Manager do?
Mortgage Quality Assurance Manager in Ann Arbor, MI
This position is responsible for monitoring consumer loan files through the LOS system for compliance to bank policies, procedures and regulatory compliance, performing weekly quality control reviews, identifying issues, assisting with system testing, improving processes and providing support and assistance to all divisional consumer lending staff.
January 09, 2020
Mortgage Quality Assurance Manager in Trenton, NJ
On average, an Associate Degree is the highest level of education for a Mortgage Quality Assurance Auditor.
January 02, 2020
Mortgage Quality Assurance Manager in Virginia Beach, VA
This position works directly with our Seattle Mortgage & Consumer Loan Operations Department.
December 03, 2019