Mortgage Quality Assurance Manager jobs in Phoenix, AZ

Mortgage Quality Assurance Manager manages a team of auditors who ensure procedures regarding mortgage loans are being met according to company guidelines and policies. Reviews non-compliant operations and develops training programs to improve quality. Being a Mortgage Quality Assurance Manager provides reports to top management on training goals and results. May require a bachelor's degree. Additionally, Mortgage Quality Assurance Manager typically reports to a director. The Mortgage Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Quality Assurance Specialist (Quality Assurance Manager - UNICOR)
  • U.S. Department of Justice
  • Phoenix, AZ FULL_TIME
  • Summary

    Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

    Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors.

    This job is open to
    Internal to an agency

    Current federal employees of this agency.

    Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

    Clarification from the agency

    • BOP Employees nationwide • DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. • Duty Location: FCI Phoenix, AZ
    Duties

    This position is located in UNICOR at a Bureau of Prisons (BOP) federal correctional facility. The Quality Assurance Manager is considered a quality assurance expert in the industrial operations at this location and is part of the corporate quality assurance complement.

    The incumbent is responsible to develop, implement and maintain a formal quality assessment program in compliance with the quality assurance program statement and leads the continuous evaluation and investigation of quality trends, deficiencies and customer related problems and is responsible to develop and implement acceptable alternatives. Selects and trains inmates to carry out specific elements of the quality assurance program. Prepares and presents orientation programs, instructional materials, and briefings relative to quality assurance for internal use and external use by other government agencies.

    The QA Manager leads the continuous evaluation and investigation of quality trends, deficiencies and customer related problems and is responsible to develop and implement acceptable alternatives.

    The incumbent conducts complex technical studies of production processes, materials and equipment to determine causes of losses and quality deficiencies. Prepares reports recommending action to prevent or eliminate the causes.

    Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

    Requirements
    Conditions of Employment
    U.S. Citizenship is Required.
    See Special Conditions of Employment Section.

    The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application.

    Qualifications

    To be considered for the position, you must meet the following qualification requirements.

    Education:
    Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher-level graduate education leading to such a degree, OR LL.M., if related.

    Graduate Education: Major Study - quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences textiles, or other fields related to the position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position.

    NOTE: If you are using education to qualify, you MUST provide legible transcripts to receive consideration. All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. Transcripts MUST be received by the Consolidated Staffing Unit by the closing date of the vacancy announcement. (If you are selected for this position, you will be required to provide an OFFICIAL transcript prior to your first day on duty.)

    For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications

    OR

    Experience:
    You must have at least one year Of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

    Some examples of this qualifying experience are:
    Experience demonstrating a thorough working knowledge in all phases of the operation including: planning, procurement, contracting, production, engineering, inspection, testing, product design, shipping and customer relations.
    Experience demonstrating technical and practical knowledge for the interpretation and utilization of engineering drawings, process flow charts, blueprints, contracts, specifications, standards, data collection and evaluation, and corrective action techniques.
    Experience demonstrating comprehensive knowledge of quality assurance concepts, principles and practices as applied in private industry (ISO900X).

    OR

    Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.

    Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.

    **Your eligibility for consideration will be based on your responses to the questions in the application.**

    Education

    See Qualifications Section for education requirements, if applicable.

    ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education.

    Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

    If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

    Additional information

    This position IS NOT included in the bargaining unit.

    In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.

    The representative rate for this position is $83,360 per annum ($39.94 per hour).

    Special Conditions of Employment Section:
    Initial appointment to a supervisory/managerial position requires a one-year probationary period.

    The incumbent is subject to geographic relocation to meet the needs of the agency.

    Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

    All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.

    The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.

    Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.

    The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

    Additional selections may be made if vacancies occur within the life of the certificate.

    As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

    Benefits
    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement. If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

    There are several parts of the application process that affect the overall evaluation of your application:

    Your resume, which is part of your USAJOBS profile;
    Your responses to the eligibility questions;
    Your responses to the online assessment questionnaire;
    Your supporting documentation, if required.

    Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.

    Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.)

    What Competencies/Knowledge, Skills and Abilities are Required for this Position?

    The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

    Ability to develop, implement, and maintain a Quality Assurance program in compliance with industry standards.
    Ability to communicate in writing to include report preparation using technical data.
    Ability to effectively manage internal/external resources.
    Ability to establish requirements, collect and analyze data, and recommend and incorporate Quality Assurance system improvements.
    Knowledge of the manufacturing process.
    Ability to establish and maintain working relationships with others.
    Ability to develop and conduct training, facilitate meetings, and present information in a clear and concise manner.

    You may preview questions for this vacancy.

    Required Documents

    Resume showing relevant experience (cover letter optional).
    In order to receive credit for experience contained in an uploaded resume, your employment history must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week. Failure to follow this format may result in disqualification.
    Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
    Employees applying with an interchange agreement must provide proof of their permanent appointment.
    Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
    CTAP, Click Here, if applicable.
    A college transcript which includes the School Name, Student Name, Degree and Date Awarded, if applicable. (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.)

    Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD214, or Transcripts.

    We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    How to Apply

    You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.

    NOTE: Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.

    Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).

    All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.

    NOTE: Failure to follow these application procedures will result in the applicant losing consideration for this position.

    Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.

    Contact for Assistance in Applying On-Line:
    DOJ, Federal Bureau of Prisons
    Consolidated Staffing Unit
    346 Marine Forces Drive
    Grand Prairie, TX 75051
    E-Mail: BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov
    Phone: 972-352-4200

    Agency contact information
    CSU
    Phone

    972-352-4200

    Email

    BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov

    Address

    JUSTICE, BUREAU OF PRISONS
    Consolidated Staffing Unit
    346 Marine Forces Drive
    Grand Prairie, Texas 75051
    United States

    Next steps

    We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.
  • 1 Month Ago

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Aviation Quality Assurance Manager
  • Unical Aviation Inc.
  • Glendale, AZ FULL_TIME
  • Position Summary: Coordination of activities and compliance with regulatory entities such as FAA, EASA, Military Agencies, etc. Management of Unical 145 Inc internal quality system including, but not ...
  • 15 Days Ago

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Manager, Quality Assurance
  • Verra Mobility
  • Phoenix, AZ FULL_TIME
  • Who we are... Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling...
  • 15 Days Ago

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Quality Assurance Manager - Mining
  • Joe Knows
  • Phoenix, AZ FULL_TIME
  • We are looking for a Quality Assurance Professional who has experience working in or around mining project sites.The Quality Manager will be accountable for supporting the project team to ensure confo...
  • Just Posted

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Quality Assurance Team Manager
  • Market Tree Research
  • Phoenix, AZ FULL_TIME
  • Job Title: Quality Assurance Team Leader Purpose & Scope: Reports directly to the plant VP of Operations & Quality and has primary responsibility oversees all aspects of a food manufacturing in-house ...
  • Just Posted

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Quality Assurance Manager
  • Red Bull North America
  • Waddell, AZ FULL_TIME
  • The QA Manager supports the development, implementation, management, and execution of product quality surveillance and reporting for Red Bull North America while supporting Global Quality Management o...
  • 6 Days Ago

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0 Mortgage Quality Assurance Manager jobs found in Phoenix, AZ area

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Quality Assurance Manager
  • C.H. Robinson
  • Phoenix, AZ
  • C.H. Robinson is seeking a **Quality Assurance Manager** to steer the quality vision for our North American Surface Tran...
  • 4/24/2024 12:00:00 AM

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Quality Assurance Manager
  • Unical Aviation Inc.
  • Phoenix, AZ
  • Position Summary: The Aviation Quality Assurance Manager oversees the coordination of activities and compliance with reg...
  • 4/23/2024 12:00:00 AM

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Quality Assurance Manager
  • Comtech Telecom
  • Tempe, AZ
  • Job Title: Quality Assurance Manager Department: Quality Reports To: VP/General Manager Revision Date: 3/11/2024 Locatio...
  • 4/23/2024 12:00:00 AM

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Quality Assurance Manager
  • Comtech Telecommunications Corp
  • Tempe, AZ
  • Job Title: Quality Assurance Manager Department: Quality Reports To: VP/General Manager Revision Date: 3/11/2024 Locatio...
  • 4/22/2024 12:00:00 AM

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Aviation Quality Assurance Manager
  • Unical Aviation, Inc.
  • Phoenix, AZ
  • Job Description Job Description Job Summary: The Aviation Quality Assurance Manager will oversee the coordination of act...
  • 4/22/2024 12:00:00 AM

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QA Manager
  • Synerfac
  • Mesa, AZ
  • Details: -Reviewing & standardizing company-wide quality processes in partnership with Plant Quality & Safety teams. -Cr...
  • 4/22/2024 12:00:00 AM

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Quality Assurance Manager
  • QISG
  • Scottsdale, AZ
  • General Description The QA/QC Manager is responsible for monitoring and auditing a project's quality management requirem...
  • 4/21/2024 12:00:00 AM

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Quality Assurance Manager
  • Corbins
  • Phoenix, AZ
  • At Corbins, we believe people are first! Our teammates, our partners, and our customers can expect that we genuinely car...
  • 4/20/2024 12:00:00 AM

Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to the north. By car, the city is approximately 150 miles (240 kilometers) north of the US-Mexico border at Sonoyta and 180 mi (290 km) north of the border at Nogales. The metropolitan area is known as the "Valley of the Sun" due to its location in the Salt River Valley. It lies at a mean elevation of 1,086 feet (331 m), in the northern reaches of the Sonoran Desert. Other than the mountains in and around the city, the topography of Phoenix is gener...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Quality Assurance Manager jobs
$86,495 to $116,330
Phoenix, Arizona area prices
were up 2.2% from a year ago

Mortgage Quality Assurance Manager in Ann Arbor, MI
This position is responsible for monitoring consumer loan files through the LOS system for compliance to bank policies, procedures and regulatory compliance, performing weekly quality control reviews, identifying issues, assisting with system testing, improving processes and providing support and assistance to all divisional consumer lending staff.
January 09, 2020
Mortgage Quality Assurance Manager in Trenton, NJ
On average, an Associate Degree is the highest level of education for a Mortgage Quality Assurance Auditor.
January 02, 2020
Mortgage Quality Assurance Manager in Virginia Beach, VA
This position works directly with our Seattle Mortgage & Consumer Loan Operations Department.
December 03, 2019