Mortgage Quality Assurance Manager manages a team of auditors who ensure procedures regarding mortgage loans are being met according to company guidelines and policies. Reviews non-compliant operations and develops training programs to improve quality. Being a Mortgage Quality Assurance Manager provides reports to top management on training goals and results. May require a bachelor's degree. Additionally, Mortgage Quality Assurance Manager typically reports to a director. The Mortgage Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Are you interested in becoming an integral part of our Quality Assurance Team?
Would you like to help support and improve the important work being done in child welfare in Desoto, Manatee, and Sarasota counties?
The Safe Children Coalition Quality Assurance Department is an amazing supportive team that works closely together and with our case management partners to develop and implement quality improvement strategies to strengthen our services for children and families. Job responsibilities include case reviews and analysis, tracking, continuous quality improvement initiatives, coaching, and training. We are excited to announce a Quality Assurance Specialist position opening!
KEY RESPONSIBILITIES:
Responsible for assuring compliance regarding current federal, state, and local laws, contracts, accreditation standards, and policies and procedures.
Promotes and advocates for improvements to the child welfare system as related to the primary purpose to strengthen practice, improvement the timeliness, accessibility, quality and effectiveness of services and increase the natural and enduring community supports for children and families.
As a contributing member of the Quality Assurance team, engages in data collection, systems analysis, evaluation, and redesign that respond to SCC requirements.
Supports quantitative analysis of outcomes and compliance through participating in the monitoring of all sub-contracts by providing on-going review of files and documentation and providing associated recommendations to improve compliance.
Supports qualitative analysis of program design and improvement through participation in staffing's, interviews with staff and consumers, staff and consumer surveys, theoretical basis/best practice research and application, and documentation analysis.
A comprehensive benefits program including:
Health Benefits with shared premium costs, including:
Requirements
LIST OTHER MINIMUM REQUIREMENTS:
Current certification as a Child Welfare Professional preferred.
EDUCATION / EXPERIENCE:
Minimum of a bachelor’s degree from an accredited university in the areas of psychology, social work, or related human service field. A minimum of three years experience in the delivery of child welfare services. Staff development/training and/or quality assurance/quality improvement experience preferred.
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