Assess and price new business, renewals and endorsements according to guidelines and authority as outlined in the underwriting manual. Lines of business to underwrite include general liability, auto liability and physical damage, improper sexual conduct, liquor liability, employee benefits liability, umbrella, property and crime, social service professional liability, directors’ & officers, employment practices liability and accident
Prepare the underwriting and rating work-up on all new business and renewal policies as assigned. Such work-up to include but is not limited to:
Select and/or verify class code and premium base and rating exposure
Calculate final premium including specialty charges (special events and additional insureds)
Determine appropriate credits and/or debits to obtain a fair and sustained premium for risk
Determine coverage forms and necessary endorsements
Effectively communicate to broker quote conditions
Provide accurate documentation in the file and/or in electronic notes of underwriting thought process
Ability to think outside of the box and develop solutions for our members that address their specific insurance needs
A personal commitment to providing Inspired Service in every internal and external client engagement
Provide customer service by responding promptly and courteously to all requests for information
Ensure timely and accurate preparation for issuance of policies
Effectively communicate company standards, mission, underwriting guidelines, and requirements to brokers and/or members
Provide accurate documentation in the file and/or in electronic notes of underwriting thought process.
Order/review inspection reports to assess risk quality and to confirm exposure base accuracy
Actively manage assigned book of business. Responsible for achieving company renewal retention ratio goal and amount of new business written on a monthly basis in addition to company profitability goals
Actively manage relationships with assigned brokers, customers and members.
Ensure that information available from internal and external resources is properly integrated into underwriting decision making
Ensure that referral guidelines are properly followed regarding all lines of business underwritten
Provides training and mentoring for other members of the Insurance Operations team when required
Miscellaneous tasks – Any and all assignments related to the insurance operations department as requested
Some travel required
Strong technical P&C underwriting knowledge and skills
Intermediate knowledge of ISO commercial class codes and CLM rules, forms, rating and regulatory requirements
Strong knowledge of NIAG polices and coverages and how they differ from competitor’s forms and coverages.
Strong knowledge of underwriting and pricing principles and the ability to use this knowledge to make underwriting and pricing decisions with little oversight
Results-oriented, self-motivated problem solver with excellent verbal and written communication skills
Consistent customer service focus for members and brokers
Ability to organize and prioritize workload with little supervision and efficiently make sound business decisions within level of authority
Capacity to manage multiple tasks in response to both written and verbal requests
PC literate. Basic to intermediate skills with Word, Outlook and Power Point. Intermediate skills in Excel
Should expect to assist with training and development of less experienced staff. This includes the ability to do formal and informal training sessions/classes
Candidate should possess excellent written and verbal communication skills, and sharp attention to detail. This includes strong documentation skills
Ability to collaborate with other staff members and external constituents
While performing the duties of this job, the employee is required to climb, stoop, bend, reach or sit for up to 3 hours at a time. The employee must occasionally lift/and or move up to 20lbs
Must have adequate vision (with corrective lenses if needed) to clearly view computer screen
Must have adequate hearing to perform job tasks
Compensation: The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors including the location, skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for additional incentive compensation upon achievement of individual and company goals.
Salary Range
73,000 - 100,000