MULTIMEDIA SERVICES MANAGER jobs in Bridgeport, CT

About Sacred Heart University:

As the second-largest independent Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers nearly 90 undergraduate, graduate, doctoral and certificate programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University's nine colleges and schools: Arts & Sciences; Communication, Media & the Arts; Social Work; Computer Science & Engineering; Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing; and St. Vincent's College. Sacred Heart stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change-in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 388 Colleges-2023 Edition, and Best Business Schools-2022 Edition. Sacred Heart is home to the award-winning, NPR-affiliated radio station, WSHU, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. www.sacredheart.edu

View SHU's Faculty Experts Here

Job Description:

Bursar Office Mission:

To provide courteous and professional service to all customers; accurately, effectively, and efficiently.

Responsibilities Include:

• Manage the functions and conduct of Student Accounts Office staff (includes representatives (3), analyst (1), coordinator (1), and collections assistant (1))
• Oversee all daily operations
• Manage and facilitate past-due collection efforts to include placement with Agency
• Manage and report Daily Cash Receipts
• Oversee Title IV Regulation Compliance
• Assist students, parents, and customers courteously, politely, and professionally
• Respond and resolve all customer service disputes effectively and efficiently
• Enforce University Policies and Procedures in a dignified and professional manor
• Provide assistance to internal and external customers
• Flexible schedule and ability to react to the seasonal needs of the Bursar's Office
• Presentations as required
• Other responsibilities as assigned

Requirements:

Knowledge and Skills Needed:

Required background:

• Bachelor's degree in Business (Accounting preferred)
• Master's degree in Business (preferred)
• Managerial experience
• 5 years of accounting-related experience
• Higher Education experience (preferred)

Fast-Paced and High-Volume Office

Challenging Customer Service Opportunities

Demonstrated skills:

• Project management & implementation
• Advanced Microsoft Suite (Excel, Outlook, Word, etc.)
• Attention to detail
• Organization
• Work ethic & results orientation
• Communication
• Manage challenging customers/personnel
• Effective listening
• Written and Oral/Public Presentation

Additional Information:

Statement of Personal & Organizational Responsibility for Inclusive Excellence

Inclusive Excellence is the recognition that our institution's success is dependent on how well we value, engage, and include the rich diversity of students, staff, faculty, administrators, alums, and surrounding community. It is a mastery of inclusion that fosters a consistent sense of belonging. Inclusive Excellence is aspirational and is the pillar that guides the mission, vision, and function of this unit.

To achieve Inclusive Excellence, our personal and organizational responsibilities are to:

• Actively promote a collegial environment and consciously apply our mission and values to create a culture of inclusion and belonging; a safe space where all may thrive and succeed.
• Participate in educational and developmental activities to increase awareness and competencies of issues related to diversity, equity, inclusion, and belonging; apply that understanding to guide your approach to all aspects of your job and the community as a whole.
• Demonstrate that we are "Stronger Together" as described in the Office for Inclusive Excellence statements.

Application Instructions:

Please apply online, faxes and emails will not be accepted. A cover letter is appreciated.

Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.