National Accounts Manager jobs in Wilmington, DE

• Work collaboratively within the first LOB’s and with second line of defense teams to coordinate risk management and testing activities.
• Act as subject matter expert for the activities performed in the division and their associated risk exposures.
• Execute risk assessment programs (e.g. Risk Control Self Assessments, Business Impact Assessments, Vendor Risk Assessments, New Applications) to identify and quantify the risks and their associated controls in the division.
• Establish processes to test and report on the performance of risk mitigating controls (e.g. if policies and procedures are being followed, if sign off limits are being exceeded etc.)
• Provide recommendations to remediate risk exceptions and assist with the implementation of remediation plans.
• Coordinate the completion of risk mitigating actions and providing status updates of open/closed issues to senior management and second line risk management functions.
• Develop trend analysis of testing results to help identify key processes, policies and/or practices to ensure corrective action is taken.
• Ensure appropriate colleagues in the division are trained on the applicable risk management practices, reporting, etc.
• Define and report performance metrics and Key Risk Indicators to monitor high risks to the business unit.
• Interface with Internal Audit and Regulators as necessary to help support Banking and Wealth Management activities.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.

Must-Have*

• Bachelor's Degree or equivalent experience
• Minimum 7 years managing projects
• Minimum 7 years within or related to financial services

Skills and Knowledge

• MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred
• 7 years of experience managing projects
• 7 years in a role requiring complex problem solving
• Strong interpersonal and influencing skills – and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
• Strong emerging end-to-end generalist problem solving skills, e.g.,
• Defining and deconstructing problems
• Prioritizing issues and analysis
• Structuring and building quantitative and qualitative/conceptual analyses
• Knowledge in Financial Services, Project Management
• Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
• Proficiency with MS Excel and PowerPoint
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
• Diverse problem solving experience
• An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
• Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
• Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel
• Excellent relationship and stakeholder management skills
• Be able to handle uncertainty well, and are able to simplify complexity