Job Summary
The nature of the work is performing Tier 1 level responsibilities per the direction of the IS Manager. Provide
technical support in conjunction with STA computer systems, networks and related hardware and software. The primary
role of the network technician is to assist the network and/or system administrator(s) in troubleshooting, analysis,
maintenance, and planning of the IS infrastructure at STA. Physically installs network switches, servers, wireless access
points and other devices. Position will require travel to and from our outlying facilities. Work requires independent
judgment within the assigned work area. Work involves working closely with users at all levels within STA and with
vendors, consultants and users outside STA.
Ideal Candidate Profile
- Experience working on an enterprise level network for a public agency
- Experience with Cisco products
- Ability to communicate complex issues to customers
- Strong TCP/IP and wireless skills
- Experience with active directory
Our Benefits
- Annual salary of $70,059 – $93,886 depending on qualifications
- Up to $3,000 in sign-on bonuses available
- PPO Medical Plans (Vision coverage included)
- Premera Blue Cross – Your Choice 250 Heritage Plus Plan
- Kaiser Permanente CDHP PPO Plan
- HMO Medical Plans (Vision coverage included)
- Kaiser Permanente Medical Core Plan
- Kaiser Permanente Medical Core Buy-Up Plan
- Delta Dental PPO Plan
- WA State Public Employee’s Retirement System (PERS)
- PERS 2 or PERS 3
- Deferred Compensation/457 plan
- Health Reimbursement Arrangement (HRA) employer contribution of $50/month
- Employer Paid Basic life ($50,000), AD&D ($50,000) and long-term disability insurance
- Pet Insurance
- AFLAC Supplemental Insurance
- Vacation Accrual Schedule (paid)
- 0-4 years of continuous service – 2 weeks per year
- 5-9 years of continuous service – 3 weeks per year
- 10-14 years of continuous service – 4 weeks per year
- 15 years of continuous service – 5 weeks per year
- Sick Leave Full-time employees – 96 hours per year maximum
- .0462 hours earned per hour in paid status 8 hours per month maximum
- 7 Paid Holidays
- 4 Floating Holidays
- Free bus passes for employee and dependents
- Onsite workout facility
- KEPRO Employee Assistance Program
- Flexible schedule (9/80) available after completion of probationary period
- For more detailed information on benefits click here
Examples of Duties
- Provide tier one support of network devices such as replacing faulty cables, power supplies, failed Hard-Drives and
other components.
- Assist in troubleshooting analysis, planning, and maintenance of the IS infrastructure at STA.
- Provide help desk support on rotating on call basis.
- Physically install network switches, servers, wireless access points and other devices.
- Patch network cables to switches and maintain cabling in network cabinets.
Education and Experience
One to two years of experience network support at Tier 1 level. An associate’s degree in computer science, cybersecurity,
or network security from an accredited college may substitute. Basic understanding of LAN/WAN networks and related
protocols. Outstanding diagnostic, problem solving & analytical skills. Either Network or Cisco CCT Routing and Switching
certifications are preferred.
Interested in Applying?
Qualified individuals please submit a cover letter, and resume with your online application. This position is open until filled. For questions about the position, please contact Andrew Tackett, Human Resources Specialist, at 509-325-6080 or atackett@spokanetransit.com. Candidate review begins April 25, 2024.
Spokane Transit is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation or veteran status.
Job Type: Full-time
Pay: $70,059.00 - $93,886.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Ability to Relocate:
- Spokane, WA 99201: Relocate before starting work (Required)
Work Location: In person